Low Voltage Technician I

HEARTLAND-BUSINESS-SYSTEMS-LLC; Fayetteville (AR); On-site; USD 24,796 - 33,062; Full time

Job summary

HEARTLAND-BUSINESS-SYSTEMS-LLC is seeking an entry-level technician to assist with installing and implementing video surveillance, access control, cabling, paging, and related physical security systems. You will work with the Foreman and Project Manager to build technical proficiency and ensure quality customer experiences.

The role requires frequent travel to customer sites and a commitment to safety and professional communication with customers and internal teams.

Qualifications

• High School Diploma or equivalent is required.
• Valid Driver’s License is required.
• Basic computer skills, including Microsoft Office.
• Able to use basic hand tools and power tools.

Responsibilities

• Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
• Perform cable pulling, terminations, mounting, device installation, and equipment setup.
• Read and follow project drawings, scopes of work, and installation instructions.
• Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
• Troubleshoot basic installation issues and escalate more complex issues appropriately.
• Coordinate with the Foreman, Project Manager, and other team members to support project execution.

Skills

Attention to safety

Quality workmanship

Effective communication

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Basic hand tools and power tools

Job description

Position Summary

This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. This role is expected to maintain quality standards and provide a positive customer experience.

Roles and Responsibilities/ Essential Functions

• Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
• Perform cable pulling, terminations, mounting, device installation, and equipment setup.
• Read and follow project drawings, scopes of work, and installation instructions.
• Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
• Troubleshoot basic installation issues and elevate more complex issues appropriately.
• Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
• Maintain accurate documentation related to time, materials, and completed work.
• Communicate professionally with customers, contractors, and internal teams.
• Demonstrate a commitment to quality workmanship and customer satisfaction.
• Continue developing technical knowledge and field installation skills.
• Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

Competencies

• Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility.
• Active Listening: Active listening looks at the extent to which an individual actively attends to, conveys, and understands the comments and questions of others.
• Adaptability: Adaptability looks at the extent to which an individual can fit into a changing working environment.
• Communication, Oral: Oral Communication skills looks at the extent to which an individual communicates with economy and clarity, actively engaging in conversations in order to clearly understand others' message and intent and receives and processes feedback.
• Customer Oriented: Customer orientation implies a desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.
• Decision Making: Decision making skills look at the ability of the individual to select an effective course of action while controlling resources and expenditures.
• Problem Solving: Problem solving skills looks at the ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
• Working Under Pressure: Working under pressure looks at the ability of the individual to maintain composure when exposed to stress.

Preferred Experience

• Experience with Access Control systems and associated hardware/software
• Experience with Low Voltage Cabling, Construction, Audio Visual, and/or Electrical Field

Required Skills, Education and/ or Certifications required

• High School Diploma or equivalent
• Valid Driver’s License
• Computer Skills: Microsoft office Suite (Basic knowledge of computers)
• Able to use basic hand tools and power tools.

Equal Opportunity Employer - Including Disabled and Veterans

#HBS