Low Voltage Technician

ADT; Modesto (CA); On-site; USD 33,062 - 61,992; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Short-term disability, life insurance

Paid time off

Career growth opportunities

Flexible work schedule

Job summary

ADT is seeking a Field Operations installer to deliver, install, test and configure advanced low-voltage security systems in customer homes and businesses. You will work hands-on, ensuring systems are installed correctly and maintained for reliability, with a focus on safety and customer satisfaction.

Responsibilities include site assessments, testing connections, troubleshooting issues, and educating customers on features. A valid driver’s license and ability to work flexible hours are required.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer communication

Time management

Hardware/Software diagnostics

Self-directed

Education

High school diploma or equivalent

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living.

What you should know about our team

Our Field Operations team is the hands‑on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.

What you will do

You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low‑voltage systems (under 50V). You’ll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

What you need to be successful

• High school diploma or equivalent
• Valid driver's license with a clean driving record (additional licensing may be required by location)
• Ability to work evenings, weekends, and holidays as needed
• Proficiency with computer hardware, software, and network diagnostics
• Ability to safely operate a company fleet vehicle
• Strong troubleshooting skills and customer‑first communication style
• Self‑directed with solid time management in a fast‑paced environment

What Will Set You Apart

• Prior field technical training is preferred.

How ADT invests in you

Compensation: The pay range for this role is $24.20–$44.94 per hour, based on experience and qualifications.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Company vehicle provided
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings.

Los Angeles Applicants

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants

Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Equal Employment Opportunity

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.