Low Voltage Technician

Vivant; Farmers Branch (TX); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Career advancement

Company events

Job summary

Vivant is seeking a Service Technician in Farmers Branch, TX, to diagnose and resolve field issues with strong networking and low-voltage background. You will work on-site across the Dallas–Fort Worth area, manage field assignments independently, and lead technicians when needed.

The role emphasizes problem-solving, adaptability, and ownership, with opportunities for recognition and a clear path to promotion. Expect 25% travel and a $1,500 bonus after 90 days for KPIs and timely installs.

Qualifications

• Strong networking troubleshooting skills and ability to diagnose field issues independently.
• Broad low-voltage background across multiple system types.
• Lead technician experience or ability to take ownership of jobs and guide others.
• Willingness to learn new technologies and adapt when plans change.
• Hands-on experience with network installations, security cameras, cabling, and related hardware.

Responsibilities

• Network troubleshooting: diagnose and resolve connectivity, equipment, and cabling issues.
• Problem-solving: identify root causes and resolve issues without step-by-step guidance.
• Adaptability and coachability: learn new technologies and apply feedback.
• Independent work and leadership: manage field assignments and guide others.
• Broad low-voltage experience: hands-on work with multiple low-voltage systems.
• Resourcefulness: test solutions and push forward when answers aren’t obvious.
• Network installations, routers, switches, APs, and cabling.
• Security camera installations and troubleshooting.
• Low-voltage cabling, terminations, testing, and equipment installation.
• Experience with access control or alarms is a plus.

Skills

Network troubleshooting

Low-voltage systems

Independent work

Leadership

Problem solving

Adaptability

Tools

Routers

Switches

Access Points

Cabling

CCTV

Job description

Location: Farmers Branch, TX (Dallas–Fort Worth Area)
Job Type: Full-Time
Work Location: On-site
Travel: Approximately 25% (primarily local DFW with occasional out-of-market travel)

Position Overview

Vivant is looking for a Service Technician with strong networking troubleshooting skills, a broad low-voltage background, and the ability to independently diagnose and resolve technical issues in the field.

This role requires someone who can assess a situation, figure out what is wrong, determine the best solution, and execute it with minimal supervision. The ideal candidate has lead technician experience, takes ownership of problems, and can adapt when a situation does not go as planned.

1. Network Troubleshooting: Must understand networking fundamentals and be able to diagnose and resolve common network issues, including connectivity, equipment, and cabling problems.
2. Problem-Solving: Strong ability to investigate unfamiliar issues, identify root causes, think critically, and determine how to resolve situations without relying on step-by-step instructions.
3. Adaptability and Coachability: Must be adaptable, willing to learn new technologies and processes, and able to apply feedback to improve performance.
4. Independent Work and Leadership: Must be self-sufficient, capable of managing field assignments independently, and have prior lead technician experience or equivalent experience taking ownership of jobs and guiding others.
5. Broad Low-Voltage Experience: Hands-on experience with multiple types of low-voltage systems, including:
6. Resourcefulness: Must be comfortable working through unexpected problems, using available resources, testing possible solutions, and finding a way forward when the answer is not immediately obvious.

• Network installations, routers, switches, access points, and structured cabling.
• Security camera installations, configuration, and troubleshooting.
• Low-voltage cabling, terminations, testing, and equipment installation.
• Additional experience with access control, alarm systems, or related technologies is a plus.

The Ideal Candidate

We need a technician who knows how to figure things out. Someone who does not stop when the job differs from the original plan, immediately depend on someone else for answers, or simply report that something is not working.

They should be able to assess the situation, troubleshoot methodically, identify the problem, implement a solution, and communicate clearly when additional support is genuinely needed.

The priority is a resourceful, technically capable problem-solver who can work independently in the field, not just an installer who follows instructions.

Healthcare, recognition and rewards, company events, and a real path to promotion.

Pay and Bonus

• $25–$40/hr, based on experience.
• $1,500 bonus after 90 days for:
  • Hitting your KPIs
  • No unapproved absences
  • Completing installs on schedule, per the SOW and our standards

Schedule

• Monday-Friday, typically 8:00 AM–5:00 PM
• Some projects run late or need weekend work
• Mostly DFW, with about 25% travel outside the market