Love At First Sight Pet Center

Animal Medical Center; Petal (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

Dental insurance

Employee discounts

Job summary

Petal Animal Clinic is seeking a Love at First Sight Team Member to warmly welcome new pet owners and deliver exceptional client experiences from day one. You will support pet healthcare and service excellence while learning Cornerstone software for invoicing and maintaining accurate LAFS records.

The role requires a friendly, detail-oriented mindset, flexibility for a rotating schedule, and a genuine passion for pets and people. Full-time, on-site position with benefits offered.

Qualifications

• Exceptional customer service, written communication, and interpersonal skills.
• A genuine love for people as much as for pets.
• Willingness to work opening and closing shifts, including weekends and holidays.

Responsibilities

• Provide accurate information and answer questions about puppies in the center.

Skills

Exceptional customer service

Written communication

Interpersonal skills

People-loving

Willingness to work opening/closing

Punctuality

Detail-oriented

Team-oriented

Self-starter

Time management

Tools

Cornerstone veterinary software

Job description

Benefits:

• Health insurance


• Paid time off


• Vision insurance


• Wellness resources


• 401(k)


• Dental insurance


• Employee discounts

Are you outgoing, highly motivated, and passionate about creating unforgettable first impressions? Petal Animal Clinic is seeking a Love at First Sight (LAFS) Team Member with exceptional people skills to join our team. This full-time role plays a crucial part in welcoming new pet owners and delivering an outstanding client experience from day one.

What Does a Love at First Sight Team Member Do

You will help maintain excellence in pet healthcare and customer service by:

• Providing accurate information and answering questions about puppies in the center


• Accurately completing LAFS patient records


• Learning and using Cornerstone veterinary software for invoicing


• Collaborating respectfully with veterinary team members to ensure an exceptional client experience


• Keeping the Love at First Sight area organized, clean, and welcoming


• Educating clients about clinic services and products according to standards


• Providing exceptional daily care to the puppies in our center

What Abilities Are Important?

• Professional, courteous demeanor


• Flexibility and willingness to learn


• Strong attention to detail


• Consistent adherence to clinic procedures and protocols


• Team-oriented mindset


• Self-starter capable of working with minimal supervision


• Ability to meet and manage time goals

What Skills Do You Need?

We aim to exceed client expectations through outstanding service. The ideal candidate will have:

• Exceptional customer service, written communication, and interpersonal skills


• A genuine love for people as much as for pets


• Willingness to work opening and closing shifts, including weekends and holidays


• Able to work the following schedule: Shifts are 7:00 a.m. - 6:00 p.m.
  
  
  
  • Work Monday - Tuesday
  
  
  • Off Wednesday - Thursday
  
  
  • Work Friday - Sunday
  
  
  • Off Monday - Tuesday
  
  
  • Work Wednesday- Thursday
  
  
  • Off Friday - Sunday
  
  
  
  


• Ability to lift up to 40 lbs. and move frequently between sitting and standing


• Reliable internet access for schedule and internal communication


• Career-minded interest in long-term growth in veterinary customer service

Preferred but not required: Prior veterinary experience

Who Should Apply

This position is a great fit if you:

• Thrive in a fast-paced, client-focused environment


• Enjoy talking to people all day — not just pets


• Appreciate methodical, detail-oriented work


• Are energized by helping excited new pet owners


• Are reliable, punctual, and adaptable to a rotating schedule


• Communicate clearly, kindly, and professionally


• Take pride in accuracy, organization, and creating great first impressions


• Want a long-term career in veterinary customer service

Who Should Not Apply

This position is not a good fit if you:

• Dislike frequent phone work or feel overwhelmed by multi-line calls


• Prefer working primarily with animals instead of interacting with people


• Cannot work weekends, holidays, early mornings, or evenings


• Struggle to maintain professionalism under pressure


• Prefer constant direct supervision rather than independent work


• Are uncomfortable with detail-oriented recordkeeping or computer-based invoicing


• Are seeking a short-term or temporary job instead of a career path

Additional Information

• Applicants must be authorized to work in the U.S. now and in the future


• Hourly pay is commensurate with experience


• Schedule includes opening/closing shifts, weekends, and holidays


• Dependability and flexibility are essential


• Full-time employees are eligible for:
  
  
  
  • Medical insurance
  
  
  • Vacation and sick pay
  
  
  • Retirement benefits
  
  
  
  


• A drug screen and background check are required upon conditional job offer

Due to call volume, we are unable to return every call regarding application status. All applications are reviewed, and you will receive either:

• A phone call to schedule an interview, or an email notifying you that your application will not move forward

If you are ready to build meaningful connections with new pet owners and grow your career in veterinary customer service, we would love to meet you.