Lounge Server - Wolf Lounge

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Mohegan Sun in Connecticut seeks a server/bartender to provide beverage service, take orders, and deliver promptly while following established steps of service.

Experience in bartending or cocktail service is required, with solid knowledge of liquor laws, proper ID procedures, and tray handling. Flexibility for varied shifts and duties with outlet responsibilities is expected.

Qualifications

• Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclub.
• Excellent written and verbal communication skills.
• Thorough working knowledge of legal beverage service guidelines and state liquor laws including identification, refusal of service and shut off procedures.
• Skills in proper tray handling, ordering and garnishing of beverages.

Responsibilities

• Takes drink orders from guests and delivers them in a timely manner following steps of service.
• Clears dirty glassware, plates and silverware from patrons.
• Sets up dining room, lounges and stations according to procedures.
• Assists bartender as needed and participates in opening/closing duties.

Skills

Bartending experience

Customer service

Liquor laws knowledge

Tray handling

Job description

Position Summary

This position is responsible for serving alcoholic and non-alcoholic beverages to guests in accordance with established department policies, procedures and steps of service.

Primary Duties and Responsibilities

• Takes drink orders from the guests and delivers them in a timely manner, following the established steps of service
• Clears dirty glassware, plates and silverware from the patrons
• Consistently applies knowledge of the state liquor laws, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shut off procedures
• Sets up dining room, lounges and other operational stations according to established procedures

Secondary Duties and Responsibilities

• Assists in maintaining the cleanliness of the outlet
• Assists the bartender, as needed
• Performs opening and closing duties
• Communicates with management on inventory and maintenance needs

Minimum Education and Qualifications

Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclub

Competencies

• Excellent written and verbal communication skills
• Excellent knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Thorough working knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shut off procedures
• Skills in proper tray handling, ordering and garnishing of all beverages

Training Requirements

• Outlet-specific standard operating procedures
• SMART alcohol awareness

Physical Demands and Work Environment

• Must be able to stand for extended periods of time
• Must be able to bend and lift full beverage trays of up to 25 lbs.
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

Work Shift

Regular Knock, knock. Hear that sound? That's opportunity! .

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe.

What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.