Lounge Server

Auberge Collection; Santa Fe (NM); On-site; USD 19,286 - 30,307; Full time

Job summary

Bishop's Lodge Lounge Server role within Auberge Resorts Collection in Santa Fe, NM, offers a chance to deliver warm, attentive service in a luxury lounge setting.

You will craft handcrafted cocktails and light bites, assist guests with beverage selections, and coordinate with bartenders to maintain seamless service during busy periods. A fast-paced atmosphere and a polished, guest-focused approach are essential.

Qualifications

• Minimum of one year in food and beverage or hospitality, luxury experience preferred.
• Strong knowledge of wine, cocktails, and food pairings.
• Able to work evenings, weekends, and holidays.
• Must be of legal drinking age.

Responsibilities

• Serve handcrafted cocktails, wine, beer, and appetizers with efficiency and hospitality.
• Take and enter orders into the POS system, deliver promptly, and process payments.
• Collaborate with bartenders, culinary, and staff during high-volume periods to ensure smooth service.
• Keep the lounge clean, organized, and inviting while upholding Auberge Resorts Collection standards and safety.
• Thoughtfully recommend menu items and beverages to enhance guest experience and outlet revenue.
• Maintain urgency and professionalism, delivering exceptional service in a casual, social atmosphere.

Skills

Wine knowledge

Cocktail knowledge

Guest service

POS system

Attention to detail

Job description

Job Description

Embark on a rewarding journey with our team as a Lounge Server, where you'll create a welcoming and elevated experience for guests enjoying handcrafted cocktails, light bites, and conversation before dinner or throughout the day. In this fast-paced role, you'll deliver warm, attentive service while upholding the luxury standards of Bishop's Lodge.

• Create a relaxed yet refined guest experience by serving handcrafted cocktails, wine, beer, and appetizers with efficiency and genuine hospitality.
• Anticipate guest needs, provide knowledgeable menu and beverage recommendations, and ensure every interaction is warm, engaging, and personalized.
• Accurately take and enter orders into the POS system, deliver food and beverages promptly, and process payments with attention to detail.
• Work collaboratively with bartenders, culinary, and fellow team members to maintain smooth service during high-volume periods.
• Keep the lounge clean, organized, and inviting while maintaining Auberge Resorts Collection service standards and safe food handling practices.
• Thoughtfully recommend menu items and specialty beverages to enhance the guest experience while supporting outlet revenue goals.
• Maintain a sense of urgency and professionalism, ensuring guests receive exceptional service in a casual, social atmosphere.

Qualifications

• Minimum of one year of experience in food and beverage or hospitality; luxury resort or upscale restaurant experience preferred.
• Strong knowledge of food, wine, cocktails, and beverage service.
• Must meet the minimum legal age requirement to serve alcohol.
• Professional appearance, positive attitude, and the ability to provide warm, attentive service in a fast-paced environment.
• Flexible schedule with availability to work evenings, weekends, and holidays based on business needs.
• Ability to obtain and maintain all required state and local certifications, including Food Handler and Alcohol Server certifications.

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.