Lounge Server

Priority Dispatch Corp.; Louisville (KY); On-site; USD 17,000 - 30,000; Full time

Job summary

Priority Dispatch Corp. is seeking a courteous Lounge Server for our Louisville rooftop lounge. You will greet guests, guide menu selections, take orders, and deliver food and drinks with speed and precision.

Ideal candidates have hospitality experience, strong communication skills, and the ability to multitask in a dynamic setting. You will promote signature cocktails, maintain clean spaces, and ensure guest satisfaction in a vibrant venue.

Qualifications

• Previous restaurant/lounge/hospitality experience preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to stand and walk for extended periods.
• Able to lift and carry up to 25 pounds.
• Availability to work evenings, weekends, holidays, and special events.
• Must meet all local requirements for serving alcoholic beverages.

Responsibilities

• Greet guests promptly and professionally.
• Guide guests through menu selections and provide recommendations.
• Take accurate food and beverage orders using the POS system.
• Deliver food and beverages in a timely manner.
• Monitor guest satisfaction and address requests proactively.
• Upsell menu items, signature cocktails, and promotions.
• Maintain knowledge of all food, beverage, and specialty offerings.
• Process guest payments accurately and efficiently.
• Follow alcohol service regulations and responsible beverage service practices.
• Collaborate with bartenders, hosts, kitchen staff, and management to provide seamless service.
• Adhere to hotel standards, safety procedures, and sanitation guidelines.

Skills

Customer service

Communication

Multitasking

Physical stamina

Upselling

Attention to detail

Tools

POS systems

Job description

Position SummaryThe Lounge Server is responsible for providing exceptional food and beverage service while creating a welcoming and engaging environment for guests. This role requires strong hospitality skills, attention to detail, and the ability to thrive in a fast-paced rooftop lounge setting. Successful candidates are passionate about guest service, teamwork, and creating memorable experiences.Essential ResponsibilitiesGreet guests promptly and professionally.Guide guests through menu selections and provide recommendations.Take accurate food and beverage orders using the POS system.Deliver food and beverages in a timely manner.Monitor guest satisfaction and address requests proactively.Upsell menu items, signature cocktails, and featured promotions.Maintain knowledge of all food, beverage, and specialty offerings.Ensure tables, lounge areas, and service stations remain clean and presentable.Process guest payments accurately and efficiently.Follow all alcohol service regulations and responsible beverage service practices.Collaborate with bartenders, hosts, kitchen staff, and management to provide seamless service.Adhere to hotel standards, safety procedures, and sanitation guidelines.QualificationsRequiredPrevious restaurant, lounge, bar, hotel, or hospitality experience preferred.Excellent customer service and communication skills.Ability to multitask in a fast-paced environment.Ability to stand and walk for extended periods.Ability to lift and carry up to 25 pounds.Availability to work evenings, weekends, holidays, and special events.Must meet all local requirements for serving alcoholic beverages.PreferredUpscale dining, cocktail lounge, rooftop venue, or hotel experience.Knowledge of wines, spirits, cocktails, and craft beverages.Experience using POS systems.