Lounge Manager in Training: Elevate Guest Experience & Ops

Town Pump Company; Livingston (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump Company in Montana seeks a motivated Lounge Manager In Training to lead a busy lounge, drive guest satisfaction, and oversee staff. You will handle supervision, safety, and operational standards while growing the team and ensuring strong service in a dynamic casino lounge.

The role emphasizes leadership, accountability, and the ability to train and develop a high-performing staff in a fast-paced environment with strong guest focus.

Qualifications

• Customer service skills to lead a lounge team.
• Leadership experience in operations and staff development.
• Teamwork and professional conduct in a casino environment.

Responsibilities

• Customer service at your location and supervise operations per Casino Standards.
• Set example for coworkers in professionalism, attitude, and teamwork in customer service and casino operations.
• Maintain a safe environment for employees and customers.
• Know or perform duties of floor runner, bartender, bookkeeper, and assistant manager.
• Ensure security of location and assets; monitor surveillance.

Skills

Customer service

Leadership

Teamwork

Staffing

Discipline

Job description

Town Pump Company in Montana seeks a motivated Lounge Manager In Training to lead a busy lounge, drive guest satisfaction, and oversee staff. You will handle supervision, safety, and operational standards while growing the team and ensuring strong service in a dynamic casino lounge.

The role emphasizes leadership, accountability, and the ability to train and develop a high-performing staff in a fast-paced environment with strong guest focus.