Lounge Host - VIP Guest Experience & Seating

Wynn Las Vegas; Las Vegas (NV); On-site; USD 24,796 - 41,328; Full time

Job summary

Wynn Las Vegas in Las Vegas, NV is seeking a Lounge Host to deliver a seamless guest arrival experience in a high-energy lounge setting. You will greet guests, manage flow, and work with VIP services to create a polished environment aligned with Wynn’s service standards.

You will coordinate seating, handle reservations, assist with VIP arrivals, and maintain awareness of ambiance and floor flow, ensuring high-touch service for premium guests and efficient operations.

Responsibilities

• Greet guests with warmth, confidence, and professionalism, creating a strong first impression
• Maintain an upbeat, engaging presence aligned with the social energy of the lounge environment
• Recognize repeat and VIP guests and personalize interactions whenever possible
• Ensure all arrivals and departures are handled with efficiency and attention to detail
• Manage reservations, guest lists, and walk-in traffic in a fast-paced lounge setting
• Coordinate seating arrangements, bottle service tables, and high-demand areas
• Maintain accurate waitlists and communicate realistic wait times
• Strategically manage floor flow to optimize both guest experience and revenue opportunities
• Assist with VIP arrivals, special requests, celebrations, and hosted experiences
• Communicate guest preferences and special arrangements to service and management teams
• Provide high-touch service for premium guests, ensuring expectations are met or exceeded
• Support service recovery with discretion and urgency when needed
• Monitor lounge capacity, seating flow, and guest mix to maintain a balanced and enjoyable environment
• Collaborate with management to adjust seating and pacing based on business levels
• Maintain awareness of music, lighting, and overall lounge ambiance to align with brand standards
• Act as a liaison between guests, servers, bartenders, and management
• Communicate seating updates, VIP activity, and guest needs in real time
• Work collaboratively with security, nightlife, and service teams to ensure smooth operations
• Maintain organization and cleanliness of the host stand and entry area
• Ensure menus, reservation platforms, and guest lists are current and accurate
• Complete all opening, closing, and side-work duties

Job description

Wynn Las Vegas in Las Vegas, NV is seeking a Lounge Host to deliver a seamless guest arrival experience in a high-energy lounge setting. You will greet guests, manage flow, and work with VIP services to create a polished environment aligned with Wynn’s service standards.

You will coordinate seating, handle reservations, assist with VIP arrivals, and maintain awareness of ambiance and floor flow, ensuring high-touch service for premium guests and efficient operations.