Lounge Bartender/Rest Server

Hilton Checkers LA; Los Angeles (CA); In loco; USD 22.000 - 34.000; Tempo pieno

Descrizione del lavoro

Hilton Checkers LA in Los Angeles, CA, is seeking a dynamic hospitality professional to join our dining team. You will deliver exceptional guest service, assist with beverage service, present menus, and help uphold safety and quality standards in a fast-paced hotel restaurant and bar environment.

You will handle transactions at the POS, verify age for alcohol, stock inventories, and collaborate with colleagues to maintain cleanliness and smooth operations.

Competenze

• Must meet minimum age requirement as defined by state law.
• Excellent communication and interpersonal abilities.
• Ability to handle stressful situations with poise and professionalism.
• Maintain professional conduct at all times.

Mansioni

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly
• Prepares condiments for appropriate garnishment of beverages
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Prepares beverages according to standard operating procedures
• Operates restaurant and bar related equipment including the cash register, point of sale system and telephone
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Operates three compartment sinks or dish tank for cleaning glassware
• Maintains hand soap and hand towels at hand wash stations
• Processes payment transactions following established procedures
• Identifies when a customer has reached his/her alcohol consumption limit
• Stocks and maintains beer, wine, and liquor inventories to ensure efficient operations
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists in maintaining cleanliness throughout the department
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership

Conoscenze

Communication

Interpersonal skills

Stress management

Professionalism

Descrizione del lavoro

Description

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
• Prepares condiments for appropriate garnishment of beverages
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Prepares beverages according to standard operating procedures
• Operates restaurant and bar related equipment including the cash register, point of sale system and telephone
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Operates three compartment sinks or dish tank for cleaning glassware
• Maintains hand soap and hand towels at hand wash stations
• Processes payment transactions following established procedures
• Identifies when a customer has reached his/her alcohol consumption limit
• Stocks and maintains beer, wine, and liquor inventories to ensure efficient operations
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists in maintaining cleanliness throughout the department
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Must meet minimum age requirement as defined by state law
• Strong communication and interpersonal skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner