Lounge Bartender/Rest Server

Oliverhotelsandresorts; Los Angeles (CA); In loco; USD 35.000 - 60.000; Tempo pieno

Descrizione del lavoro

OCI Hospitality in Los Angeles is seeking a team-oriented restaurant/bar professional to deliver exceptional guest service and handle beverage preparation, menu guidance, and alcohol service in a fast-paced environment.

The role requires maintaining up-to-date knowledge of menu options, providing accurate pricing and promotions, and ensuring compliance with safety policies while supporting colleagues across departments to optimize operations.

Competenze

• Must meet minimum age requirement as defined by state law.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Mansioni

• Provides exceptional guest service and addresses inquiries promptly.
• Prepares condiments for appropriate garnishment of beverages.
• Presents menus and informs guests of current specials and promotions.
• Verifies age requirements for alcohol purchases as needed.
• Prepares beverages according to standard operating procedures.
• Operates restaurant and bar equipment including POS and telephone.
• Maintains knowledge related to current menu options, methods, and ingredients.
• Operates three compartment sinks or dish tank for cleaning glassware.
• Processes payment transactions following established procedures.
• Identifies when a customer has reached their alcohol consumption limit.
• Stocks and maintains beer, wine, and liquor inventories.
• Assists in monitoring and upholding safety policies for guests and team members.
• Assists in maintaining cleanliness throughout the department.
• Assists team members and other departments to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Conoscenze

Customer service

Communication

Interpersonal skills

Stress management

Professional demeanor

Descrizione del lavoro

Description

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
• Prepares condiments for appropriate garnishment of beverages
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Prepares beverages according to standard operating procedures
• Operates restaurant and bar related equipment including the cash register, point of sale system and telephone
• Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
• Operates three compartment sinks or dish tank for cleaning glassware
• Maintains hand soap and hand towels at hand wash stations
• Processes payment transactions following established procedures
• Identifies when a customer has reached his/her alcohol consumption limit
• Stocks and maintains beer, wine, and liquor inventories to ensure efficient operations
• Assists in monitoring and upholding policies and procedures for safety of guests and team members
• Assists in maintaining cleanliness throughout the department
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Must meet minimum age requirement as defined by state law
• Strong communication and interpersonal skills
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner