Lounge Bartender

Crestline Hotels & Resorts; Annapolis (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k Savings Plan

Competitive PTO

Educational Assistance

Travel Discounts

Job summary

Crestline Hotels & Resorts is seeking a Lounge Bartender to take orders, prepare and serve beverages and light meals in a hotel outlet. You will maintain stock, ensure cleanliness, and operate a POS/PMS system while upholding liquor regulations.

The role requires 21+ years of age, English proficiency, and knowledge of drink recipes. Certification in liquor/food service and CPR is preferred, with a weekend availability expectation to support hotel operations.

Qualifications

• High School Diploma or GED is required or equivalent.
• Must be at least 21 years old to serve alcohol.
• CPR certification and alcohol awareness training are required or preferred.
• Experience with beverage service and knowledge of drink recipes is expected.

Responsibilities

• Take orders and prepare/serve alcoholic and non-alcoholic beverages and light meals.
• Maintain cleanliness and organization of outlet and equipment.
• Input orders into POS/PMS systems and process payments.
• Greet guests, upsell menu items, and ensure guest satisfaction.
• Adhere to liquor regulations and ensure responsible service.

Skills

Customer service

Knowledge of beverages

English proficiency

Suggestive selling

Cash handling

Liquor/wine knowledge

Education

High School Diploma or GED

Age 21+

CPR Certification

Alcohol awareness certification

Tools

POS system

PMS

Computers

Job description

Overview

The Lounge Bartender will take orders, prepare, and serve alcoholic, non‑alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. He/she also will maintain stock/supplies and cleanliness of outlet and equipment.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage – Director of Operations – General Manager – VP of Food & Beverage

Key Duties & Responsibilities

• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Obtain assigned bank and ensure accuracy of contracted monies.
• Always keep bank secure.
• Maintain complete knowledge of P.O.S. and manual systems.
• Greet guests and take their orders (food and beverage), utilizing suggestive/up‑selling techniques.
• Input orders into system and ensure transmission is verified by Bartender/Kitchen.
• Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.
• Present guest checks and process payments through the Bartender/Cashier. Adhere to all cash handling and credit policies/procedures.
• Clean and reset tables immediately after guests depart.
• Collect and report tips at the end of assigned shift.
• Use all chemicals in accordance with OSHA regulations and Hotel requirements.
• Complete all closing reports in the P.O.S. system.
• Legibly document maintenance needs on work orders and submit to Manager.

Education And Experience

• High School Graduate or General Education Degree (GED) or Work Equivalent.
• Minimum of 21 years of age to serve alcoholic beverages.
• 1‑year experience as a Server or Barback preferred but not required.
• Must have good understanding of the English language.
• Knowledge of various drink recipes and beverage service standards.
• Certification of previous training in liquor, wine, and food service.
• Certification in an alcohol awareness program.
• Certification in CPR.
• Ability to input and access information in the property management system/computers/point of sales system.
• Previous guest/customer relations training.
• You will be operating a F&B establishment of a leisure driven hotel. We are seeking an outgoing individual who has the ability to keep conversations with our guests. We are looking for a positive energy and knowledgeable individual of the surrounding area.

Work Conditions & Preferences

• Weekend Availability Required**

FT Benefits

• Medical/Vision/Dental
• 401k Savings Plan
• Competitive PTO
• Educational Assistance
• Travel Discounts

Equal Employment Opportunity Statement

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.