LOUNGE ASSISTANT MANAGER

Town Pump, Inc.; Billings (MT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Education reimbursement

Job summary

Town Pump, Inc. in Billings, MT is seeking a motivated Lounge Assistant Manager to oversee customer service and casino operations during shifts.

The role includes payroll, inventories, scheduling, vendor invoicing, and liquor orders, with responsibility for maintaining pricing accuracy and compliance. Overnight and weekend coverage is required; excellent leadership and communication are essential.

Responsibilities

• Be accountable for customer service during the shift, accounting decisions, and following casino operations standards and procedures.
• Assist in planning, leadership, organizing, and follow-ups in office procedures, vendor invoicing, data entries, and controls on shortages.
• Set example for coworkers in professionalism, attitude, and teamwork in customer service and casino operations.
• Cover in the absence of a manager; perform payroll, inventories, scheduling, counseling reports, retrains, and machine repairs as needed.
• Handle and screen phone calls; maintain in-stock office supplies; process invoices including auditing costs and retail prices.
• Prioritize and organize office tasks; safeguard casino assets; manage cash fund, inventories, and payroll records auditing.
• Maintain pricing accuracy on liquor products for promotions; prepare liquor audits and 6-week analysis reports.
• Prepare bank deposits subject to manager approval; record sales and purchases; ensure casino safety.
• Fill in manager tasks when absent; work nights, weekends, and holidays; be reachable by phone or pager.

Job description

Montana’s Best Casinos is looking for a motivated and outgoing Lounge Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.

As a Lounge Assistant Manager, You Will

• be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and procedures, assist in planning, leadership, organizing, and follow-ups in the following areas: office procedures, vendor invoicing, computer data entries, and shortage controls.
• set the proper example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and casino operations.
• be expected to be trained in all areas to cover in the absence of a manager, assistants need to know how to perform the duties of a manager such as payroll, inventories, scheduling, issuing counseling reports, retrains, and machine repairs.
• handle and screen phone calls, order to maintain an effective in-stock position of office supplies, process invoices to include auditing cost and retail price.
• effectively prioritize and organize follow-up on office tasks to be accomplished, responsible for the security of all casino assets, control of casino cash fund and inventories and auditing of shift reports.
• accurately and effectively complete all casino paperwork, casino daily report, casino daily purchases, mark-up/mark-down inventory adjustments, and auditing and completing of casino payroll records.
• be responsible for vendor controls and invoice handling, preparing and completing liquor orders, check-in deliveries, stock liquor store, and maintain to company standards.
• effectively maintain accurate pricing on all liquor products for company promotions and according to the state regulations, balance to 6-week analysis reports, have the ability to prep liquor store for liquor audits, and have full knowledge of how to do a liquor audit.
• prepare bank deposit subject to the Manager’s inspection and approval, complete computer entry and recording of sales and purchases in the casino’s running book, and be responsible for casino safety.
• need to be able to fill in and handle all manager tasks in the absence of the manager, need to work nights, weekends, and holidays, and have a way to be contacted (phone, message phone, cell phone, pager).

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.