CASINO ASSIST MANAGER

Town Pump, Inc.; Whitefish (MT); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Paid time off

Education reimbursement

Descripción de la vacante

Town Pump Inc. in Montana is seeking a motivated Casino Assistant Manager to lead customer service and shift operations, handle payroll, inventories and reporting, and maintain compliance with state rules. The role requires training staff and stepping in for the manager as needed.

You will balance casino assets and audit reports, manage vendor invoicing, liquor orders, and ensure pricing aligns with promotions. Evening and weekend work is expected.

Formación

• Experience in casino operations and customer service is preferred.
• Willing to work nights, weekends and holidays.
• Alcohol sales/service certification required by state regulations.

Responsabilidades

• Handle customer service during shift hours, manage phone inquiries, and assist in planning and supervision of office procedures, vendor invoicing, data entry and shortage controls.
• Set professional example for staff; train, coach and discipline employees; cover in manager's absence.
• Perform duties of a manager including payroll, inventories, scheduling, and reporting.
• Balance security of assets, cash funds and inventories; audit shift reports.
• Complete casino paperwork, daily reports, purchases, and inventory adjustments; maintain payroll records.
• Manage vendor controls and invoicing; handle liquor orders, deliveries and store pricing.
• Maintain liquor audit readiness; ensure pricing aligns with promotions and state rules.
• Balance to 6-week analysis reports; record sales/purchases; prepare bank deposits for review.
• Must have valid driver's license and alcohol service certification; perform other duties as assigned.

Descripción del empleo

Montana’s Best Casinos is looking for a motivated and outgoing Casino Assistant Manager to join our team.

We immediately create a comfortable, fun environment for our guests to enjoy.

We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask.

We are service aficionados.

As a Casino Assistant Manager, You Will

• handle customer service during shift hours, handling, and screening phone calls, make accounting decisions consistent with Casino Operations standards, policies, and procedures, and assist in planning, leadership, organizing, and follow-ups in the following areas: Office procedures, Vendor invoicing, computer data entries, and shortage controls.
• set the proper example for co-workers regarding professionalism, attitude, and teamwork in customer service and casino operations. All assistant managers are expected to be trained in all areas to cover in the absence of a manager, and train, instruct, coach, and discipline employees.
• perform the duties of a manager such as payroll, inventories, scheduling, issuing, counseling reports, retrains, machine repairs, member bets, stats reporting, etc.
• effectively prioritize and organize follow-up on office tasks to be accomplished, maintain the security of all casino assets, cash funds, and inventories, and the auditing of shift reports.
• accurately and effectively complete all casino paperwork, casino daily reports, casino daily purchases, and mark-up/mark-down inventory adjustments. Complete auditing and casino payroll records.
• complete vendor controls and invoice handling, prepare and complete liquor orders, check in deliveries, stock liquor store, and maintain to company standards.
• must have the knowledge of how to do a liquor audit and prep the liquor store for audit, effectively maintain accurate pricing on all liquor products for company promotions and according to state regulations.
• effectively balance to 6-week analysis reports, maintain computer entry, recording of sales and purchases in the casino’s running book, balance casino records to office reports, and prepare bank deposits subject to the Manager’s inspection & approval.
• must be able to work nights, weekends, and holidays and in the absence of a manager, must have a way to be able to be contacted. (Phone, cell phone, voice messaging)
• maintain a valid Driver’s License with an acceptable driving record, complete the Alcohol sales/service certification approved by the State of Montana provided by the company, and complete other duties as assigned by managers.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer.

We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.