Loung Manager (Night Shift)

Bodega Taqueria y Tequila; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Bodega Taqueria y Tequila in Chicago seeks a Lounge Manager to oversee daily and nightly lounge operations, ensuring premier guest experiences and strong team performance. The role requires hands-on leadership in a fast-paced nightlife setting, with focus on service standards, safety, and efficient operations.

You will manage staff across bartending, service, security, and hosts, maintain schedules, and monitor cash handling and inventory while collaborating with upper management to drive guest

Qualifications

• Experience leading a lounge/nightlife team.
• Ability to manage high-pace service and guest needs.
• Strong communication and problem-solving under pressure.

Responsibilities

• Oversee lounge and nightlife operations during assigned shifts.
• Lead bartenders, barbacks, servers, hosts, security and lounge staff.
• Ensure adherence to policies, procedures and appearance standards.
• Conduct pre-shift meetings outlining nightly events, VIP bookings and priorities.
• Maintain a professional, energetic, guest-focused environment.
• Monitor guest service and promptly address issues.
• Adjust staffing based on business volume and labor controls.
• Assist with employee scheduling to balance coverage.
• Verify accurate clock-in/out and timekeeping adherence.
• Monitor sales, discounts, and cash handling with proper approvals.
• Protect assets and assist with cash closing procedures.
• Oversee inventory, liquor usage and waste control.
• Maintain open communication with General Manager and leadership.

Skills

Team leadership

Shift management

Guest service

Communication

Tools

POS systems

Job description

Lounge Manager

Department: Operations
Reports To: General Manager / Director of Operations
Employment Status: Full-Time
Schedule: Night shift, Closing Wed-SunPosition Summary

The Lounge Manager is responsible for overseeing the daily and nightly operations of the lounge and nightlife environment, ensuring exceptional guest experiences, strong team performance, operational efficiency, and compliance with company policies and procedures.

This position requires a hands‑on leader who can manage a fast‑paced nightlife operation while maintaining standards related to service, staffing, safety, revenue, communication, and overall venue presentation.

Essential Duties & Responsibilities

• Oversee all lounge and nightlife operations during assigned shifts.
• Lead, supervise, and support bartenders, barbacks, servers, hosts, security personnel, and other lounge staff.
• Ensure employees follow company policies, procedures, uniform standards, and service expectations.
• Conduct pre‑shift meetings and communicate nightly expectations, events, VIP reservations, promotions, and operational priorities.
• Maintain a professional, energetic, and guest‑focused environment.
• Monitor guest service and promptly address guest concerns or service issues.
• Monitor staffing levels and make appropriate adjustments based on business volume.
• Assist with employee scheduling while maintaining appropriate labor controls.
• Ensure employees accurately clock in and out and follow established timekeeping procedures.
• Monitor sales, comps, discounts, voids, and other transactions for accuracy and proper authorization.
• Protect company assets and assist with cash‑handling and closing procedures.
• Monitor inventory, product usage, and liquor controls to minimize waste and loss.
• Maintain consistent communication with the General Manager and upper management regarding operational concerns, incidents, staffing matters, and significant business decisions.
• Ensure the lounge, bar, restrooms, service areas, entrances, and guest‑facing areas remain clean, organized, and presentation-ready.
• Respond appropriately to guest, employee, security, and operational incidents and complete required documentation.