Lottery Revenue & Licensing Specialist

State of Nebraska; Lincoln (NE); On-site; USD 26,000 - 29,000; Full time

Job summary

State of Nebraska — Lottery Revenue Agent in Lincoln, NE — is a 100% in-office position with duties that include answering complex tax questions, guiding taxpayers through license processes, and preparing findings for hearings.

The role requires an Associate’s Degree in business or two years of related work, strong math and accounting basics, and excellent communication. You will join a small Charitable Gaming Division team. Benefits and stability are offered in an in-person setting.

Qualifications

• Associate’s Degree in business; OR two years of experience with tax return preparation, business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations.
• Knowledge of basic mathematics and accounting; business operations and practices; resources for researching laws, rules, and regulations.
• Ability to communicate over the telephone and email; relate effectively with people from diverse backgrounds; organize and verify data; set priorities; interpret tax programs; work independently.

Responsibilities

• Answers taxpayer and taxpayer representative questions regarding tax program regulations and processing procedures via phone, email, letter, or in person.
• Assists and educates taxpayers in preparing Department applications and payment of fees and taxes by phone, email, or in person.
• Prepares materials for license revocation or Department hearings and testifies for the State at hearings.
• Reviews, researches, and analyzes complex tax returns, taxpayer accounts, databases, and reports to determine compliance.
• Contacts taxpayers to notify results of reviews and explains Department actions by various channels.
• Prepares reports of findings, working independently or with internal/external resources.

Skills

Mathematics

Accounting

Communication

Education

Associate’s Degree in business

Job description

State of Nebraska — Lottery Revenue Agent in Lincoln, NE — is a 100% in-office position with duties that include answering complex tax questions, guiding taxpayers through license processes, and preparing findings for hearings.

The role requires an Associate’s Degree in business or two years of related work, strong math and accounting basics, and excellent communication. You will join a small Charitable Gaming Division team. Benefits and stability are offered in an in-person setting.