Lottery Revenue Agent

State of Nebraska; Oklahoma; On-site; USD 26,000 - 32,000; Full time

Job summary

The State of Nebraska, Nebraska Department of Revenue’s Charitable Gaming Division, is seeking a Lottery Revenue Agent to process applications, resolve issues, and assist with tax collection. This in-office role is based in Lincoln, NE, with duties ranging from tax regulation questions to license proceedings.

Ideal candidates will handle complex tax returns and collaborate with internal and external resources to ensure compliance and accurate reporting.

Qualifications

• Associate’s Degree in business or two years' experience in tax return preparation, business ownership and operation, or interpretation and application of policies, laws, rules, or regulations.
• Knowledge of basic mathematics and accounting; ability to research laws, rules, and regulations.

Responsibilities

• Answers simple to complex taxpayer and taxpayer representative questions regarding Nebraska tax program regulations, rulings, statutes, forms, and processing procedures by phone, email, letter, and personal contact.
• Assists and educates taxpayers in the preparation of Department applications and payment of fees and taxes by phone, email, and personal contact.
• Prepares supporting materials for license revocation or other Department hearings and testifies for the State at the hearing.
• Reviews, researches, and analyzes complex tax returns, taxpayer accounts, databases, and IRS and tax processing reports to determine compliance with tax and charitable gaming laws.
• Contacts or responds to taxpayers by phone, email, letter, or personal contact to notify them of results of reviews and explains the Department’s actions.
• Prepares reports of findings, working independently and/or collaborating with resources within and outside the Department.

Skills

Mathematics

Accounting

Business operations

Regulatory research

Education

Associate degree in business

Job description

The work we do matters! Hiring Agency: Revenue - Agency 16 Location: Lincoln, NE Hiring Rate: $19.474 Job Posting: JR2026-00029707 Lottery Revenue Agent (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-21-2026

Job Description

**The Department does NOT sponsor Science, Technology, Engineering & Mathematics (STEM) Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.** This position is a 100% "working in office" position. If you have an interest in the world of gaming, a desire to learn something challenging, and are ready to shape an evolving industry, then this position in the Nebraska Department of Revenue’s Charitable Gaming Division may be a perfect fit for you. The ideal candidate will be a member of a small team who works with individuals, entities, and taxpayers involved in the cash device program. This will involve working within established procedures and guidelines to process applications, researching and resolving issues with applications, and assisting with the collection of taxes. Work may also involve assisting in other areas the Division oversees, including bingo, pickle cards, keno, and lotteries/raffles. This Division is not involved with the regulation of the State’s licensed racetrack casinos. Location: 137 NW 17th St. (Lincoln).

Job Duties

• Answers simple to complex taxpayer and taxpayer representative questions regarding Nebraska tax program regulations, rulings, statutes, forms, and processing procedures as well as simple or complex questions regarding a taxpayer’s specific tax return, account, refund, tax liability, or licensing application. Answers are provided by phone, email, letter, and personal contact.
• Assists and educates taxpayers in the preparation (electronically and by paper) of Department applications and payment of fees and taxes by phone, email, and personal contact.
• Prepares supporting materials for license revocation or other Department hearings and testifies for the State at the hearing.
• Reviews, researches, and analyzes complex tax returns, taxpayer accounts, databases, and IRS and tax processing reports to determine compliance with tax and charitable gaming laws.
• Contacts or responds to taxpayers by phone, email, letter, or personal contact to notify them of results of reviews and explains the Department’s actions.
• Prepares reports of findings, working independently and/or collaborating with resources within and outside the Department.

Requirements / Qualifications

Minimum Qualifications: Associate’s Degree in business; OR two years of experience with tax return preparation, business ownership and operation, account research and analysis, or interpretation and application of policies, laws, rules, or regulations.

Knowledge, Skills, and Abilities

Knowledge of: basic mathematics and accounting; business operations and practices; resources available for researching laws, rules, and regulations.

Ability to: communicate over the telephone and email to express clear and concise ideas; relate effectively with people representing a wide variety of backgrounds; use deductive techniques to determine information sought; organize and verify data/information from computer generated reports (spreadsheet); set priorities; interpret difficult tax programs for taxpayers; work independently.

Benefits

Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer!

Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans.

Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!