Lottery Field Representative

DelDOT; Dover (DE); On-site; USD 40,000 - 55,000; Full time

Job summary

DelDOT is seeking a Lottery Field Representative to drive outside sales and support for state lottery retailers across Delaware. The role involves recruiting, training, merchandising, and coordinating promotions while handling items weighing up to 30 pounds and occasional evenings or weekend events.

Travel within the state is required; candidates should be comfortable with cash handling, customer interactions, and working with minimal supervision.

Qualifications

• Six months in public relations or communications to promote a positive public image.
• Six months managing sales routes and visiting multiple retailer accounts.
• Six months selling and marketing to retail outlets.
• Six months interpreting laws, rules, and procedures.
• Strong ability to train others using various methods.

Responsibilities

• Sell and market lottery products to retailers.
• Develop and implement retailer incentive programs.
• Provide training on sales techniques and rules.
• Monitor retailer compliance with lottery regulations.
• Coordinate promotions and resolve retailer/player complaints.
• Prepare regular performance reports.

Skills

Public relations

Territory account management

Sales and marketing to retailers

Regulations interpretation

Training delivery

Job description

Summary Statement

The incumbent is responsible for outside sales and service, developing and providing guidance, recruiting, training, merchandising and promotions with retail outlets. Candidate will be placing and removing items at retail locations to include materials up to 30 pounds as well as POS materials. The selected candidate should be flexible to work in any area of the state and may be required to work evenings, weekends, and special events throughout the state. The candidate should be comfortable with cash handling, customer interaction and working mostly unsupervised. Additionally, experience with driving a pickup truck pulling a trailer (Training Provided) and operating a forklift (Training Provided) would be beneficial. This position is eligible for overtime with approval.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Performs marketing and sale of lottery products.
• Develops and implements incentive programs to maximize retailer sales potential. Monitors retailer sales activities.
• Provides training to retailers in sales and marketing techniques, operating procedures, rules and regulations for selling lottery games.
• Monitors retailer compliance with lottery rules and regulations.
• Arranges, sets-up and monitors retailer promotions.
• Provides resolution of retailer and player complaints.
• Coordinates field sales and marketing support activities performed by vendor staff.
• Identifies potential new retail locations.� Coordinates new retailer recruitment efforts by vendor staff.
• Monitors vendor staff performance.
• Prepares a variety of reports.

Job Requirements

JOB REQUIREMENTS for Lottery Field Representative

• Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
• Six months experience in public relations, media relations or communications such as�establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions,�or special events.
• Six months experience in territory account management which includes developing and managing sales routes and traveling within an assigned geographic location visiting numerous retailer accounts.
• Six months experience in sales and marketing to retail outlets.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Knowledge of presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

• Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.
• All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

• To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

• Accommodations are available for applicants with disabilities in all phases of the application and employment process.
• Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.
• If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].
• The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.