Lot Valet-Porter Person

BMW of Riverside; Riverside (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Lot Porter/Valet Person to enhance customer satisfaction by managing vehicle movement and service area cleanliness. This role is perfect for someone with a high energy level and a passion for customer service. You will be responsible for driving vehicles, maintaining lot appearance, and ensuring customer comfort. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and is eager to learn. Enjoy a supportive work atmosphere with competitive pay and comprehensive benefits, including health and wellness programs, while contributing to a team-oriented culture that values commitment and excellence.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Company Paid Vacation

Paid Holidays

Qualifications

• No experience necessary; willing to train candidates.
• Must have a valid California driver's license with a clean record.

Responsibilities

• Drive vehicles to and from service areas as needed.
• Maintain cleanliness of vehicles and service area.
• Transport customers to/from home when needed.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Ability to Drive Manual and Automatic Transmissions

Basic Computer Skills

Education

High School Diploma or GED

Job description

Overview

The Lot Porter/Valet Person helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.

Hours for this position are the following and are subject to change if necessary:

Monday through Friday - 6:45 am to 3:45 pm with all applicable breaks and lunch. The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid California driver’s license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Drives vehicles to and from service areas and lot as needed.
• Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
• Services vehicles with gas, oil, and water.
• Washes and cleans vehicles as needed.
• Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary.
• Helps maintain shop cleanliness, including windows, doors, floors, etc.
• Dealer Trades.
• Transports customers to and from their home when needed and requested.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all safety and security procedures.
• Performs other duties as assigned.

Qualifications

• No experience necessary. We are willing to train.
• High school diploma or GED preferred.
• Unrestricted California driver's license and clean driving record.
• Able to drive both automatic and standard-transmission vehicles.
• Able to safely operate motor vehicles in tight and small spaces.
• Highly professional and dependable.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Able to work independently with minimal supervision.
• Basic computer and internet skills.
• Previous experience in a similar role a plus.
• Must be customer service oriented.
• Must be a team player with a strong sense of commitment to the customer and team members.
• Must be self-motivated with good written and verbal communication skills.
• Strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.
• Willing to multi-task.
• Bilingual a PLUS!!