Lot Porter/Service Valet (Part-Time)

Norm Reeves Subaru Rockwall; Irvine (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Service Valet to enhance customer experiences at their service center. This role is crucial in ensuring that all guest vehicles are treated with the utmost care and that customers are greeted with a friendly attitude. You will be responsible for managing service traffic, assisting customers, and maintaining a clean environment. If you have a passion for customer service and a commitment to safety, this is a fantastic opportunity to grow your career in a rapidly expanding company. Join a team that values integrity and innovation in the automotive industry!

Qualifications

• Valid driver’s license and acceptable driving record required.
• Strong sense of accountability and commitment to safety.

Responsibilities

• Greet customers and direct them to the appropriate person.
• Maintain a clean service area and assist service advisors.
• Ensure vehicles are washed and handled with care.

Skills

Customer Service

Communication

Attention to Detail

Safety Awareness

Education

High School Diploma

Job description

Location: Irvine, CA (On Site) | Type: Part Time | Hourly Rate: $18.00

Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the#1 RETAIL DEALER IN THE NATION . With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!

As aService Valet, you’re one of the most important members atNorm Reeves Genesis of Irvine. You are responsible for creating a great service experience for our guests and ensuring all guest vehicles are washed and handled with excellent care. Your positivity and attention to detail are what keep our guests coming back time after time.

What You’ll Do:

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location
• Controls service traffic flow and parking
• Determines if customers coming into service have an appointment
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage
• Assists service advisors when needed
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Place vehicle Interior Protection in each vehicle
• Tag keys and place mirror tags in all vehicles
• Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked
• Adhere to all customer service processes
• Bring customers’ vehicles to the front of service drive when directed
• Ensure customers’ vehicle is free of dirt and grease from their service visit
• Guides vehicles through the car wash
• Light lifting duties when needed

What You’ll Need:

• A valid driver’s license and acceptable driving record.
• Exceptional commitment to safety
• Strong sense of accountability
• Excellent communication and a positive attitude