Lot Operations Supervisor - Lead Vehicle Flow & Team

CAI Cox Automotive Corp Svcs., LLC; Grove City (OH); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Seven paid holidays

Paid wellness time off

Paid time off & PTO

Job summary

Cox Automotive - USA is seeking a Supervisor, Lot Operations to lead daily lot activities, supervise check-in and lane operations, and ensure efficient vehicle flow from check-in to sale lanes. The role emphasizes safety, teamwork, and customer service in a fast-paced auction environment.

The position requires strong leadership, interpersonal skills, and a solid knowledge of Microsoft Office. On-site work in Grove City, OH with comprehensive benefits and opportunities for growth within Cox

Qualifications

• Required High School Diploma/GED and 5 years’ experience in a related field.
• The right candidate could also have a bachelor’s degree in a related discipline and 3 years’ experience; a master’s degree and 1 year; or a Ph.D. and up to 1 year.
• Excellent interpersonal, leadership, communication, and collaborative skills to work effectively with teams throughout organization.
• Strong knowledge of Microsoft Office Suite.
• Safe drivers needed; valid driver’s license.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• Preferred 1 year of experience in management, supervisory, or lead role.
• 3 years experience in Lot Operations.
• Experience in automobile industry or the Auction business.
• Competent supervisory and organizational skills.
• AS400 knowledge.

Responsibilities

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes.
• Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employees as necessary.
• Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Skills

Interpersonal skills

Leadership

Communication

Teamwork

Education

High School Diploma/GED

Bachelor's degree in related field

Master's degree

Ph.D.

Tools

Microsoft Office Suite

AS400

Job description

Cox Automotive - USA is seeking a Supervisor, Lot Operations to lead daily lot activities, supervise check-in and lane operations, and ensure efficient vehicle flow from check-in to sale lanes. The role emphasizes safety, teamwork, and customer service in a fast-paced auction environment.

The position requires strong leadership, interpersonal skills, and a solid knowledge of Microsoft Office. On-site work in Grove City, OH with comprehensive benefits and opportunities for growth within Cox