Lot Attendant - PCAM Garage

Reimagined Parking; Philadelphia (Philadelphia County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision plans

401(k) plan

Life & disability insurance

Employee assistance program

Parental and caregiver leave

Job summary

Reimagined Parking is seeking a Lot Attendant to support day-to-day operations at our Philadelphia facilities. The role handles greeting guests, issuing tickets, car counts, and maintaining cleanliness.

You will work with the Operations Manager or Shift Supervisor, follow safety protocols, and provide friendly service while ensuring proper parking flow. Must be 18+, pass a background check, and be eligible to work in the United States. Full and part-time shifts available, pay is $15 per hour.

Qualifications

• Must be at least 18 years old.
• Able to work flexible schedules including nights, weekends, holidays, and events.
• Pass a background check and be eligible to work in the United States (E-Verify may apply).
• Excellent customer service and communication skills.
• Ability to follow safety procedures and report hazards.

Responsibilities

• Greet arriving and departing guests in a friendly, courteous manner.
• Direct traffic and guide guests to available parking spaces.
• Perform vehicle counts to prevent overfilling the garage.
• Ensure vehicles are parked according to lot layout and site instructions.
• Provide assistance to guests and relay information to supervisors as needed.
• Report accidents or safety concerns immediately to supervision.

Job description

Address: 3400 Civic Center Blvd, Phila, PA 19104
Job Title: Lot Attendant
Pay: $15/hr
Shift: Varying, full and part-time

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities.

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Lot Attendant is responsible for greeting guests, issuing tickets, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Ensure vehicles are parked according to lot layout, spacing, and site instructions
• Distribute parking validation instructions or signage information when applicable
• Adjust cones, barriers, and directional signage as needed
• Control traffic at entrances and exits as needed
• Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction
• Provide assistance to guests who have forgotten where they parked.
• Pick up litter, debris, or objects that could damage vehicles or cause hazards
• Assist with seasonal tasks (rain prep, heat precautions, storm readiness)
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary.
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Follow established safety protocols at all times.
• Communicate professionally at all times with guests, clients, and teammates.

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail
• Ability to follow safety procedures and report hazards
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred

REQUIREMENTS

• At least 18 years of age
• Ability to work flexible schedules, including nights, weekends, holidays, and special events
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

PHYSICAL DEMANDS

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
• Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes

OTHER DUTIES

Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well‑being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Union

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).