LOT ATTENDANT

Ace Parking Inc.; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading parking management expert as a lot attendant, where your role is pivotal in ensuring customer satisfaction and safety. You'll be the friendly face greeting customers and managing the flow of vehicles in a dynamic environment. This position offers the chance to work with a dedicated team that values respect, loyalty, and community. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you. Experience a culture that emphasizes exceptional service and teamwork while contributing to the success of a well-established company.

Benefits

Flexible Spending Accounts

401k

Vacation/Sick Leave

Holiday Pay

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work in various weather conditions is required.

Responsibilities

• Greet and assist customers in a fast-paced parking environment.
• Monitor parking facility for safety and security of vehicles.
• Maintain cleanliness of parking lots and surrounding areas.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Job description

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members.

About the Position:

As a lot attendant, you will greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Responsibilities:

1. Accountability

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner.
• Perform routine vehicle car counts and report any issues.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.

Family

• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service

• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

What We Can Offer You for All Your Hard Work:

• Flexible Spending Accounts for full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.