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Bay-Ridge-Subaru in New York is seeking a Service Department Valet to be the first point of contact for service customers. You will help with traffic flow on the service drive, park and retrieve vehicles, and keep the lounge area neat and safe.
The role emphasizes strong customer service, attention to detail, and the ability to work outdoors in various weather conditions as part of a friendly automotive team.
We are looking for a reliable, friendly, and detail-oriented Service Department Valet to join our growing automotive team. As the first point of contact for our service customers, you will play a key role in providing an exceptional customer experience, ensuring smooth traffic flow in our service drive, and managing vehicle parking and retrieval.
Customer Service: Greet arriving service customers with a warm, professional, and welcoming attitude; connect them promptly with their Service Advisor.
Vehicle Check-In: Protect customer vehicles by installing interior floor mats, seat covers, and steering wheel covers; accurately record mileage and note any visible pre-existing damage.
Lot Management: Safely drive and park customer vehicles in designated service parking areas, ensuring vehicles are locked and secure.
Vehicle Retrieval: Fetch completed vehicles from the lot and bring them to the service drive upon customer checkout.
Service Drive Support: Maintain a clean, organized, and safe service drive and customer lounge area; assist with shuttle driving or running errands as needed.
Valid driver's license with a clean driving record.
Ability to drive both automatic and manual transmission (stick shift) vehicles safely.
Strong communication and interpersonal skills.
Ability to stand, walk, and work outdoors for extended periods in various weather conditions.
Professional appearance and a positive, team-player attitude.