Lot Attendant

Bay Ridge Subaru; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Bay Ridge Subaru is seeking a Service Department Valet to be the first point of contact for service customers in our New York dealership. You will manage vehicle parking, check-in procedures, and assist with shuttle and errands to ensure a smooth service experience.

Ideal candidates demonstrate good communication, the ability to drive both automatic and manual transmissions, and a professional, team‑oriented attitude while working outdoors in varying weather conditions.

Qualifications

• Customer service experience and a friendly demeanor.
• Excellent communication and interpersonal abilities.
• Ability to drive both automatic and manual transmission vehicles.
• Comfort with standing, walking, and working outdoors in varying weather.
• Professional appearance and a team‑oriented attitude.

Responsibilities

• Greet service customers and connect them with their Service Advisor.
• Check-in vehicles by recording mileage and noting pre-existing damage; protect interiors.
• Safely park and secure customer vehicles in designated service parking areas.
• Retrieve vehicles from the lot and bring them to the service drive for pickup.
• Keep the service drive and customer lounge organized, and assist with shuttle or errands as needed.

Skills

Customer service

Communication

Interpersonal skills

Driving (auto & manual)

Outdoor work

Professional appearance

Job description

Position Summary

We are looking for a reliable, friendly, and detail-oriented Service Department Valet to join our growing automotive team. As the first point of contact for our service customers, you will play a key role in providing an exceptional customer experience, ensuring smooth traffic flow in our service drive, and managing vehicle parking and retrieval.

Key Responsibilities

• Customer Service: Greet arriving service customers with a warm, professional, and welcoming attitude; connect them promptly with their Service Advisor.

• Vehicle Check-In: Protect customer vehicles by installing interior floor mats, seat covers, and steering wheel covers; accurately record mileage and note any visible pre-existing damage.

• Lot Management: Safely drive and park customer vehicles in designated service parking areas, ensuring vehicles are locked and secure.

• Vehicle Retrieval: Fetch completed vehicles from the lot and bring them to the service drive upon customer checkout.

• Service Drive Support: Maintain a clean, organized, and safe service drive and customer lounge area; assist with shuttle driving or running errands as needed.

Qualifications & Requirements

• Valid driver's license with a clean driving record.

• Ability to drive both automatic and manual transmission (stick shift) vehicles safely.

• Strong communication and interpersonal skills.

• Ability to stand, walk, and work outdoors for extended periods in various weather conditions.

• Professional appearance and a positive, team-player attitude.