Lot Associate

The Home Depot; Mattoon (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading home improvement retailer in Mattoon, Illinois, is looking for a Lot Associate. This position is crucial for providing excellent customer service and assisting customers with loading their vehicles. The Lot Associate will also monitor the entrance of the store and ensure a sufficient quantity of carts is available. The job demands strong customer service skills as associates often interact with customers as they arrive and depart from the store.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service as the Lot Associate.

Skills

Customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.