Lot Associate

The Home Depot; Chicago (IL); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer in Chicago is seeking a Lot Associate to assist customers with loading their vehicles and maintain the store's entrance. This role requires excellent customer service skills as Lot Associates are often the first and last associates customers encounter. You will monitor and maintain a sufficient quantity of carts near the entrance and interact with customers throughout their shopping experience, ensuring a welcoming environment.

Qualifications

• Strong customer service orientation is essential.
• Ability to interact effectively with customers and associates.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain carts near the entrance.
• Provide excellent customer service.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.