Lot Associate

The Home Depot; Chicago (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

A leading home improvement retailer in Chicago is looking for a Lot Associate to assist customers with loading their vehicles, monitor the entrance of the store, and maintain the carts. This role requires excellent customer service skills as Lot Associates are crucial in providing a welcoming environment at the store. The position emphasizes direct customer interaction, making it essential to ensure customer satisfaction. Join a dynamic team where your contributions will help create a positive shopping experience.

Qualifications

• Customer service skills are vital as associates interact with customers frequently.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with store associates and customers.
• Provide excellent customer service during interactions.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.