Lot Associate

The Home Depot; Highland Heights (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading home improvement retailer is seeking a Lot Associate in Highland Heights, Ohio. The role involves assisting customers with loading their vehicles, maintaining entrance areas, and ensuring a sufficient quantity of carts. Customers often experience direct interaction with the Lot Associate, making excellent customer service skills essential. This position plays a vital role at both the start and end of the shopping experience.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service.

Skills

Customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.