Lot Associate

The Home Depot; Gloucester (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Gloucester, Virginia, is seeking a Lot Associate. This role involves assisting customers with loading vehicles, monitoring the store entrance, and maintaining carts. Excellent customer service skills are essential as the Lot Associate interacts with customers frequently. You will be a key point of contact representing the store, ensuring a positive customer experience at both ends of their shopping journey.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with customers and associates.
• Provide excellent customer service to customers.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.