Lot Associate

The Home Depot; Phoenix (AZ); Sur place; USD 27 000 - 35 000; Plein temps

Résumé du poste

A leading home improvement retailer in Phoenix is seeking a Lot Associate to assist customers with loading their vehicles and maintaining the entrance of the store. The role involves monitoring cart supplies and ensuring a strong customer service presence, as these associates often interact first and last with customers. Excellent customer service skills are essential for success in this position. The role contributes significantly to customer satisfaction and store operations.

Qualifications

• Excellent customer service skills are required.

Responsabilités

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.

Connaissances

Customer service skills

Description du poste

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.