Lot Associate

The Home Depot; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading home improvement retailer in St. Louis seeks a Lot Associate to assist customers with loading their vehicles and maintain a welcoming entrance. Responsibilities include ensuring sufficient carts are available and providing excellent customer service, making the Lot Associate a key contact point for customers. Ideal candidates will demonstrate exceptional customer service skills. This position plays a critical role in shaping the customer experience.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Skills

Excellent customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.