Loss Prevention Specialist

Nebraska Furniture Mart, Inc.; The Colony, Northern (TX, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Nebraska Furniture Mart, Inc. is seeking a Loss Prevention Specialist to monitor CCTV for signs of illegal activities and protect assets. The role involves apprehending individuals involved in illegal activities and assisting investigators as needed.

Primary duties include detaining shoplifters, creating incident reports, monitoring areas, and collaborating with teams to secure merchandise. Night/weekend hours and pre-employment screening are common requirements.

Qualifications

• High School Diploma/GED preferred.
• 1 year of security or customer service-related experience preferred.
• Valid driver’s license and acceptable driving record.
• Minimum 6 months of Retail Loss Prevention Experience.
• Certification in OC deployment within one year of employment and maintain certification standards.

Responsibilities

• Assist investigators in stops, detentions and apprehensions; call 911 when needed; record and recover evidence seized during apprehensions.
• Support stop, apprehend, and detain shoplifters and write incident reports for criminal activity.
• Monitor retail, warehouse and parking areas via CCTV and report information to staff.
• Assess staff for internal theft and policy violations; report to Human Resources.
• Collaborate with the display team to secure vulnerable merchandise.
• Report using a computerized daily activity journal and conduct safety checks to audit compliance.

Skills

Customer service

Investigations

Security procedures

Night/weekend shifts

Education

High School Diploma or GED

Job description

Pay Range: $20.14 - $24.47 hourly

Job Description: Your Piece of the Puzzle

NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities.

Job Duties: A Day in the Life

• Assist: Help investigators in making stops, detentions and apprehensions. Call 911 when needed and record/recover any evidence seized during an apprehension
• Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity
• Monitor: Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff
• Assess: Surveil staff for internal theft and policy violations, which are to be reported to Human Resources
• Collaborate: Work with the display team to secure vulnerable merchandise
• Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma/GED preferred
• 1 year of security or customer service-related experience preferred
• Valid driver’s license and acceptable driving record
• Minimum 6 months of Retail Loss Prevention Experience
• Certification in OC (Oleoresin Capsicum) deployment within one (1) year of employment and maintain certification standards.

Exception:

TX – Not required

• Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check