Store Loss Prevention Specialist

Cedarparktexasedc; Cedar Park (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

NFM is seeking a Loss Prevention Specialist to monitor a closed-circuit TV security system, deter illegal activity and help protect assets, customers and staff who need assistance.

You will stop, detain and document incidents, collaborate with the team to secure vulnerable merchandise, and maintain daily activity journals and safety checks to ensure policy compliance. This position requires flexibility for night shifts and weekends.

Qualifications

• High School Diploma or GED preferred.
• 1 year of security or customer service experience preferred.
• Valid driver’s license with acceptable driving record.
• Minimum 6 months of Retail Loss Prevention experience.
• Complete NFM Response to Resistance and First Responder training within 90 days.
• Ability to work night, weekends, and/or early morning hours based on business needs.
• Pre-employment screening includes drug screen and criminal background check.

Responsibilities

• Assist investigators with stops, detentions and apprehensions; call 911 when needed and record/evidence as seized during an apprehension.
• Support stop, apprehend and detain shoplifters and write incident reports for criminal activity.
• Monitor CCTV to track retail, warehouse and parking areas and report information to staff.
• Assess staff for internal theft and policy violations for HR reporting.
• Collaborate with display team to secure vulnerable merchandise.
• Report daily activities and conduct safety checks to audit policy compliance.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Pay Range: $20.14 - $24.47 hourly

Job Description:

NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities.

Job Duties:

• Assist: Help investigators in making stops, detentions and apprehensions. Call 911 when needed and record/recover any evidence seized during an apprehension
• Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity
• Monitor: Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff
• Assess: Surveil staff for internal theft and policy violations, which are to be reported to Human Resources
• Collaborate: Work with the display team to secure vulnerable merchandise
• Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications:

• High School Diploma/GED preferred
• 1 year of security or customer service-related experience preferred
• Valid driver’s license and acceptable driving record
• Minimum 6 months of Retail Loss Prevention Experience
• Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, drug screen and criminal background check