Store Management - Worcester MA area

Shaw's; Worcester (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading grocery chain is seeking a Store Manager in Worcester, MA to oversee store operations, enhance customer service, and lead a team of associates. The ideal candidate will demonstrate strong management skills and have a thorough understanding of store operations. Responsibilities include managing department profitability, resolving customer issues, and ensuring proper inventory levels. Candidates should be able to work various shifts and handle physical demands. Competitive compensation and benefits offered.

Qualifications

• Good management, leadership, interpersonal and communication skills.
• Requires a thorough understanding of store operations.
• Must be able to work varying shifts, including evenings and weekends.

Responsibilities

• Manage the store in the absence of the Store Director.
• Promote a customer-focused approach to growth.
• Provide leadership and direction to all store associates.

Skills

Customer service

Management skills

Leadership

Interpersonal skills

Communication skills

Job description

Shaw’s and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson’s family of stores. Shaw’s is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates. For more information about Shaw’s, please visit www.shaws.com or connect with us on Facebook at http://www.facebook.com/Shaws.

Job Description

Job Overview:

The Store Manager's purpose is to:

• manage the store in the absence of the Store Director
• organize and direct store activities to ensure total store sales, profit and expense goals
• directly manage the Grocery, Drug and Fresh Departments

Job Responsibilities and Accountabilities:

• Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Director, resolves customer relations issues
• Provides leadership and direction to all store associates. Trains and supervises Department Managers and other store associates
• Interviews and selects individuals to fill grocery/drug jobs
• Responsible for the profitability of the total store. Practices aggressive cost control for all in-store operating, maintenance and supply costs. Reviews and analyzes P&L statements
• Ensures proper merchandising of product by understanding and following schematics and merchandising protocol. Participates in all store activities in order to maximize sales, earnings, and customer satisfaction in the store
• Determines labor coverage needs for departments based on an analysis of current and projected sales and market conditions, and schedules associates based on those needs
• Determines proper inventory levels in departments and establishes procedures for maintaining proper inventory levels

Qualifications

Job Requirements:

• Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
• Good management, leadership, interpersonal and communication skills
• Requires a thorough understanding of store operations
• Ability to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts)
• Ability to stand and walk for long periods of time. Ability to reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 55 lbs. Ability to push and pull fully loaded hand trucks and pallet jacks. Manual dexterity and good eye-hand coordination are necessary. Requires the physical ability to be able to cover for various positions throughout the store as required.

EOE

Additional Information

Please apply online at www.shaws.com and email resume to [e-mail]