Loss Prevention Specialist

Tom Thumb Supermarket; Dallas (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Medical benefits

401k and more

Vacation & holidays

Sick pay

Training & development

Inclusive environment

Job summary

Albertsons Companies seeks an Asset Protection Specialist to deter theft, ensure compliance, and support a safe, secure store environment for customers, associates, and vendors.

You will monitor surveillance equipment, investigate incidents, and partner with leadership and law enforcement as needed. Strong attention to detail and excellent communication are essential for success in a fast-paced retail setting.

Qualifications

• Strong customer service mindset and the ability to stay calm in high-pressure situations.
• Excellent observation and attention to detail.
• Clear communication and interpersonal skills across teams.
• Good situational awareness to assess and respond to safety or security concerns.

Responsibilities

• Maintain a visible presence to deter theft and protect store assets.
• Monitor checkout areas and review reports to identify fraud or irregularities.
• Conduct in-store surveillance to detect theft, safety risks, and operational issues.
• Apprehend individuals in accordance with policy and laws while ensuring safety.
• Respond to EAS alarms and investigate incidents promptly.
• Audit receiving and storage areas to detect vendor fraud and ensure compliance.
• Document findings from inspections related to shrink, safety, and security.
• Operate and troubleshoot CCTV, EAS, and alarm systems.
• Conduct investigations with thorough documentation and coordinate with leadership and law enforcement as needed.
• Train associates on loss prevention, safety, and compliance.

Skills

Customer service

Observation

Communication

Situational awareness

Teamwork & independence

Tools

CCTV systems

EAS systems

Alarm systems

Job description

Why choose us?

Are you ready to play a critical role in creating a safe, secure, and compliant store environment? Join us as an Asset Protection Specialist, where protecting people, assets, and company integrity takes center stage. At Albertsons Companies, we’re looking for vigilant, detail oriented professionals who are passionate about safety, shrink reduction, and operational excellence. In this role, you’ll help deter theft, support compliance, and contribute to a culture of accountability—while ensuring a safe environment for customers, associates, and vendors. This position offers a dynamic, fast paced environment with the opportunity to make a meaningful impact every day.

Bring your flavor

Building the future of food and wellbeing starts with you. Bring your awareness, integrity, and commitment to safety to a role where protection meets service—and where your actions directly support shrink reduction, operational excellence, and a secure shopping environment.

Main Responsibilities

• Maintain a visible presence to support a safe and secure store environment for customers, associates, and vendors while delivering excellent customer service
• Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and ensure compliance with cash handling policies
• Conduct surveillance throughout the store to detect theft, safety risks, and operational issues
• Apprehend individuals committing theft in accordance with company policies and applicable laws, ensuring safety of all parties
• Respond to electronic article surveillance (EAS) alarms and investigate incidents
• Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and ensure procedural compliance
• Conduct inspections and audits related to shrink control, safety, and physical security standards; document and communicate findings
• Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems
• Conduct investigations as directed, including thorough documentation, and partner with store leadership and law enforcement as needed
• Train and communicate with associates on loss prevention, safety, and compliance practices while identifying and addressing unsafe conditions

Soft Skills

We are looking for candidates who possess the following:

• Strong customer service mindset with ability to remain calm and professional in high pressure or confrontational situations
• Excellent observation and attention to detail
• Strong communication and interpersonal skills
• Sound judgment and decision making ability
• Ability to work independently and as part of a team

Competencies

• Shrink reduction and loss prevention execution
• Surveillance and incident detection
• Investigations and documentation
• Safety compliance and risk mitigation
• Policy adherence and operational auditing

Knowledge

• Company loss prevention policies and procedures
• Basic understanding of legal requirements and law enforcement interaction
• Cash handling practices and POS transaction review
• Safety, compliance, and operational standards

Abilities

• Strong situational awareness with the ability to quickly assess and respond to safety or security concerns
• Analytical thinking to identify irregular activity and interpret POS or operational data
• Skilled in documenting investigations clearly, accurately, and professionally
• Comfortable operating, maintaining, and troubleshooting surveillance and security equipment
• Capable of remaining alert and engaged during extended periods of standing or walking
• Responds effectively and decisively in emergency or high-risk situations
• Travel requirements: None
• Other requirements: Flexible availability including nights, weekends, and holidays; ability to work varied schedules; reliable attendance; adherence to company safety, loss prevention, and conduct policies

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values

A copy of the full job description can be made available to you.