Loss Prevention & Safety Investigator

fastretailing; Philadelphia (Philadelphia County); On-site; USD 32,000 - 45,000; Full time

Job summary

Fast Retailing is seeking a Loss Prevention Associate to support store safety, policy training, and incident investigations in a fast-paced retail environment. You will detain shoplifters as needed, document investigations, and collaborate with management on corrective actions.

The role requires flexible hours, including nights and weekends, with a strong emphasis on confidentiality and compliant reporting.

Qualifications

• Ability to physically apprehend and assist in detention of shoplifters.
• Strong verbal and written communication skills.
• Basic knowledge of computer applications (Excel, Word, PowerPoint).
• High school diploma or equivalent.
• Extended desk/computer work and standing/walking.
• Flexible schedule including nights and weekends.
• Experience in investigations preferred.
• 1–2 years of retail Loss Prevention experience preferred.

Responsibilities

• Ensure knowledge and exemplify LP/safety policy, procedure and standards.
• Train store employees on LP policy and procedure and ensure compliance.
• Train store employees on safety policy and procedure and ensure compliance.
• Detect and capture shoplifters according to company protocol.
• Monitor potential employee theft suspicions; collaborate with LP Manager.
• Prepare incident, accident, and investigative reports per guidelines.
• Assist management in investigations of policy & procedure violations.
• Support shortage reduction initiatives including audits and inventory counts.
• Offer recommendations to safety concerns and loss prevention solutions.
• Maintain confidentiality regarding investigations and outcomes.
• Handle special projects as assigned.
• Respond to alarm calls to resolve issues.

Skills

Verbal communication

Written communication

Computer basics

Excel

PowerPoint

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Fast Retailing is seeking a Loss Prevention Associate to support store safety, policy training, and incident investigations in a fast-paced retail environment. You will detain shoplifters as needed, document investigations, and collaborate with management on corrective actions.

The role requires flexible hours, including nights and weekends, with a strong emphasis on confidentiality and compliant reporting.