Loss Prevention Officer

Randalls; Melrose Park (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Job summary

Albertsons Companies is seeking a Security Supervisor for the Melrose Park, IL area to manage access control, CCTV operations and emergency communications. This role involves coordinating with DC Security Operations, maintaining logs, and supporting loss prevention.

The position requires strong customer service, proficiency with MS Office and CCTV systems, and the ability to work independently and lead others. Weekend and night shifts are possible as business dictates.

Qualifications

• Customer service experience required.
• Proficient with Microsoft Office and CCTV systems.
• Ability to work independently in the absence of supervision.
• Sound judgment in decision making and problem solving.
• Ability to interact effectively with all levels of personnel.

Responsibilities

• Oversee access control, intrusion alarms, emergency phones and CCTV systems.
• Handle all incoming calls and direct inquiries appropriately.
• Communicate emergency information to DC Security Operations.
• Maintain logs and ensure shift paperwork is complete and filed.
• Maintain records and manage access for the complex card system.
• Complete incident reports and escalate to management as needed.
• Notify police/fire and dispatch security during emergencies.

Skills

Customer Service

MS Office

CCTV Knowledge

Independent Work

Team Leadership

Communication

Confidentiality

Tools

Security CCTV System

Job description

• Locations 1955 W NORTH AVE, MELROSE PARK, IL, 60160, US
• Banner Jewel Osco
• Union Status Non-Union

Job Description

PRIMARY JOB FUNCTIONS:

• Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
• Manages all incoming telephone communications from complex
• Responsible for communicating emergency information to DC Security Operations
• Maintains an activity log documenting all information relevant to tasks performed
• Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
• Maintains records, and creates access related to the complex card access system
• Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc
• Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.
• Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
• Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.
• Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
• Monitors Yard Management System (PINC) making needed adjustments
• Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
• Performs other related duties as assigned
• Answer telephone calls, tactfully handle inquiries and transfer to appropriate party
  

Technical Knowledge and Organizational Skills

• Customer Service experience required
• Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
• Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
• Sound judgment in decision making and problem solving.
• Ability to work effectively with all levels of associates and management
• Strong interpersonal skills
• Ability to lead and influence others
• High degree of initiative; proven team player, excellent customer service skills
• Excellent written and verbal communication skills
• Must be able to manage confidential information

Must be able to multitask

Operational Awareness

• Sits for extended periods of time
• Most work is performed under general office conditions in a temperature-controlled environment
• Workday is fast paced;
• Weekend/nights as business dictates
  

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Inclusive work culture built on belonging
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:

Starting rates will be no less than the local minimum wage and mayvary based on criteria such as location, experience, and qualifications.Candidates with unique qualifications may be considered for compensation above this range.Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility).[If applicable:]Associates in this position may be eligible for a quarterly bonus.

Job Info

• Job Identification 758931
• Job Category Corporate
• Posting Date 08/28/2026, 10:20 PM
• Locations 1955 W NORTH AVE, MELROSE PARK, IL, 60160, US