Center Store Ops Specialist

Socket.dev; West Bridgewater (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts

Benefits package

Paid time off

Career development

Inclusive culture

Job summary

Albertsons Companies is seeking an experienced Assistant Store Director or Store Director to lead store operations across multiple departments, ensuring sales growth, merchandising excellence, and exceptional customer service. You will coach department managers, manage financials, and partner with store directors to align with division goals.

Travel up to 90% of time within the division; oversee staffing, staff development, and performance through training and data-driven decisions in a

Qualifications

• Assistant Store Directors or Store Director with merchandising/retail grocery ops experience.
• Strong analytical skills to interpret data and drive remedies.
• Willingness to travel daily across locations.
• Excellent communications, coaching and leadership capabilities.

Responsibilities

• Align store and department objectives with division goals.
• Coach department managers and provide instruction to improve performance.
• Monitor operating costs and maximize ROI.
• Lead merchandising execution, pricing, signing programs and product mix optimization.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Communication

Coaching

Conflict resolution

Analytical thinking

Decision making

Team collaboration

Change management

Job description

Why choose us?

Are you ready to take the next step in your career? Join Albertsons Companies for an exciting opportunity where leadership, innovation, and operational excellence drive success across our stores and communities.

At Albertsons Companies, we are looking for a strategic leader who is passionate about developing teams, improving performance, and delivering exceptional customer experiences. In this role, you'll have the opportunity to influence store operations across the banner, partner with senior leadership, and help shape the future of our business through operational excellence, talent development, and sales growth initiatives.

Purpose

Responsible for engaging, coaching and developing department managers and their teams for the maximization of sales and profits; enhanced merchandising; service first; improved shrink; excellence in execution plus the selection, development and training of department teams. Likewise ensures that Department Managers work to maintain clean, efficient, well-stocked stores with competitive prices and fast friendly customer service. Ensures that operations are consistent with established Company policies and objectives.

Job Responsibilities and Accountabilities

Overall

• Ensures that store and department objectives are in alignment with division goals.
• Works collaboratively with store directors and department managers to ensure that common objectives are being addressed.
• Works closely with division category merchandising teams to insure an understanding of merchandising goals and execution.
• Provides expert knowledge through instruction, coaching and development, to enable department managers to achieve company, division, district and store objectives. Pro-actively stays in touch with new trends and practices to improve operational performance.
• Focuses on the clarification of roles and responsibilities; establishing clear lines of accountability.

Financial

• Coaches department managers in all aspects of financial management: sales planning; ordering; inventory management; merchandising for sales and profits; labor scheduling;
• Assists store associates in using and interpreting IT reports; becoming proficient with new technology and utilizing it to its maximum advantage.
• Constantly monitors and recommends ways to control operating costs and maximize return on investment.
• Analyzes financial reports; sales and profits trends; labor planning and scheduling; customer feedback; associate feedback, etc.

Merchandising

• Attends sales and merchandising execution meetings with division office staff. Works in collaboration with the merchandising team on ideas to drive sales and profits; identify problems and arrive at solutions.
• Communicates sales and merchandising expectations to department teams through regular visits, meetings and communications. Reviews and monitors in-store signing programs
• Visits all assigned stores on a regular basis. Coaches department managers regarding excellence in execution. Monitors pricing, advertising, shrink, order-writing, stock rotation, accounting procedures, product mix, inventories, safety, sanitation, grosses, employee relations and sales-per-man-hour on a continuing basis. Provides technical assistance, training and coaching to store management and department managers as necessary.
• Evaluates Shaws’ and competitors’ operations from a customer perspective. Routinely looks for areas for improvement and innovative opportunities. Recommends/implements aggressive plans to counteract loss of sales and profits. Communicates changes to division office staff and coordinates sales plans to maintain sales. Keeps abreast of new ideas and innovations in the grocery industry.

Human Resources

• Responsible for consulting with store directors and department managers regarding human resource management. To include: staffing, performance management, succession planning, diversity, technical training, development, cross development, change management, recognition and engagement.
• Works to enhance associate engagement. Demonstrates this by maintaining an open door policy. Motivates and coaches department managers in effective supervision, management skills and associate engagement.
• Works through district trainers to ensure that an adequate supply of trained department managers are ready as required.
• Coaches department managers to utilize in-store training lead and skill programs to enhance and maximize performance.
• Maintains good associate and customer relations. Handles customer and employee complaints as necessary through oral or written communications.

Policies and Practices

• Sets and monitors standards, within prescribed Company and Division guidelines, regarding quality, variety, and general appearance of products, store conditions and levels of customer service. Supports and implements Company policies and procedures. Provides data to Division and Corporate Management regarding the operation of stores within the assigned area.
• Develops and maintains positive working relationships with Company personnel, suppliers, and the community in general. Insures retail stores operate within all federal, state and local laws and maintain good working relationships with these agencies.
• Implements Company and Division policies, procedures, and programs and monitors stores to ensure compliance with established guidelines.

Job Requirements

Relevant Experience, Education, Certification, Knowledge, Skills and Abilities

• Assistant Store Directors or Store Director with specialized knowledge of assigned product lines with previous experience in merchandising or retail grocery operations required.
• Possess working knowledge of procurement procedures, economics, marketing, mathematics, and accounting principles. Possess ability to analyze and interpret data from computer reports and respond with the appropriate remedy.
• Ability to travel to all assigned locations on a daily basis
• Must possess good organizational and supervisory skills and be capable of managing large numbers of employees effectively. Possess the ability to motivate and work with and through others to achieve desired results.
• Must demonstrate strong competencies in communications; coaching; conflict resolution; analysis; decision making; embracing change; risk taking; collaboration; leadership; and leading without influence.
• Must possess general knowledge of IT applications, computer capabilities and prior experience with personal computer applications required.
• Possess good verbal, written and public speaking communications skills. Deal effectively with a wide variety of people both in person and over the telephone. Must have the ability to represent the company's interest to outside vendors.
• Requires analytical ability and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions.

Physical Environment

• Most work is performed in a temperature-controlled environment in the store.
• Incumbent may work on their feet and/or sit at a desk or computer terminal for long periods of time.
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Travel up to 90% of time to company units throughout the division.
• Position may require work during “non-traditional” hours including evenings and weekends.
• Position may require some travel, including occasional overnight/weekend travel.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, Vision, 401(k), and more!)

• Paid time off including vacation, holidays, and sick pay (eligibility requirements apply)

• Leaders invested in your training, career growth, and professional development

• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values

At Albertsons Companies, our values guide everything we do. We are committed to fostering an environment where associates can grow, contribute, and make a meaningful impact on our customers, communities, and each other.

Our Values – Click below to view video:

ACI Values

A copy of the full job description can be made available to you.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications.

Candidates with unique qualifications may be considered for compensation above this range.

Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility).

[If applicable:]Associates in this position may be eligible for a quarterly bonus.