Loss Prevention Officer

Continental Secret Service Bureau, Inc.; Louisville (KY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau, Inc. in Louisville, KY is hiring a Loss Prevention Officer to support our retail partner by monitoring CCTV and deterring theft on the sales floor.

You will document incidents with clear, detailed reports and collaborate with store staff and local law enforcement. The role requires strong customer service, excellent written and verbal communication, and the ability to testify in court if needed.

Qualifications

• Must pass a pre-employment background check and a drug screen.
• Must have a valid driver's license and reliable transportation.
• High school diploma or GED required.
• Experience in security and customer service preferred.
• Excellent written and verbal communication skills.
• Resume lists all security and customer service experience.

Responsibilities

• Monitor CCTV for shoplifting and deter theft.
• Confront and stop suspected shoplifters and document incidents.
• Write detailed reports for clients on incidents.
• Testify in court when required.
• Coordinate with local law enforcement as needed.
• Provide courteous customer service to shoppers and staff.

Skills

Security experience

Customer service skills

Verbal communication

Written communication

Attention to detail

Education

High School Diploma or GED

Job description

Louisville, KY, United States of America

$20.00 - $21.00

Job Skills / Requirements

Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generation, with 4th generation employees. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

Hours: FT/40 hours - covering the 2nd shifts Includes but is not limited to :

Security Officers will work as a uniformed retail loss prevention officer. As a Security Officer you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Security Officers will need to be able to write detailed reports for the client on the shop lifting incident. Security Officer will be required to testify in court for the shop lifting incident. Security Officer will need to be customer service orientated, have great verbal and written communication skills. Security Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

REQUIREMENTS:

• Must pass a pre-employment criminal background check and a drug screen
• Must have a valid driver's license and reliable transportation
• Must have a H.S. Diploma or GED
• Must have Security experience and strong Customer Service Skills
• Must have good written/verbal communication skills
• ALL Experience (SECURITY/CUSTOMER SERVICE) should be listed on your actual resume

Summary :

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Holidays

This job reports to the James Lee

This is a Full-Time position1st Shift, 2nd Shift.