Loss Prevention Officer

Continental Secret Service Bureau; Lancaster (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

Continental Secret Service Bureau is seeking a dedicated Loss Prevention Officer for a full-time, 1st & 2nd shift position serving a retail box store in Ohio. You will monitor CCTV, confront shoplifters, and prepare detailed incident reports while coordinating with law enforcement as needed.

The role requires strong customer service and communication skills, a valid driver’s license, and a HS diploma or GED. Weekend work is included with two days off Monday and Tuesday.

Qualifications

• Must have customer service skills.
• Excellent verbal and written communication abilities.
• Security experience reflected on resume.
• High School Diploma or GED.
• Must pass pre-employment background check and drug screen.

Responsibilities

• Monitor cameras for potential shoplifters.
• Confront and stop potential shoplifters.
• Write detailed client reports on incidents.
• Testify in court as required.
• Network with local law enforcement to deter and apprehend shoplifters.

Skills

Customer service

Verbal and written communication

Security experience

Education

High School Diploma or GED

Tools

CCTV monitoring

Job description

Continental Secret Service Bureau, Inc. is a family-owned and current owners are 3rd generations. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client’s businesses or property. Continental’s corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia.

Security Officers will be working under the Loss Prevention section of Continental for a retail box store.

Includes but is not limited to:

Loss Prevention Officers will work as a uniformed retail Loss Prevention Officer. As a Loss Prevention Officer, you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Loss Prevention Officers will need to be able to write detailed reports for the client on the shop lifting incident. Loss Prevention Officers will be required to testify in court for the shop lifting incident. Loss Prevention Officers will need to be customer service orientated, have great verbal and written communication skills. Loss Prevention Officers will network with local Law Enforcement to help deter and apprehend shoplifters.

This position will be a FT/40 hours to include working both 1st & 2nd shifts along with weekends, the days off will be Monday & Tuesday

REQUIREMENTS:

Must pass a pre-employment criminal background check and a drug screen

Must have a valid driver's license and reliable transportation

Must have a H.S. Diploma or GED

Must have Security experience/must be reflected on your resume

Customer Service Skills

Must have good written/verbal communication skills

Summary

As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization.

Education Requirements (All)

High School or GED

Certification Requirements (All)

DRIVERS LICENSE

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays

This job reports to the Scotty Stover

This is a Full-Time position1st Shift, 2nd Shift, Weekends.