Loss Prevention Officer

Horseshoe Bay Resort; Horseshoe Bay (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) with Company Match

Paid Vacation & Holidays

Employee Shuttle Service

Discounts at Resort Dining & Retail

Job summary

Horseshoe Bay Resort, located in Horseshoe Bay, TX, seeks an Overnight Loss Prevention Officer to patrol, monitor security systems, respond to incidents, and maintain a safe environment across the resort’s facilities including lodging, marina, and event spaces.

The role requires a High School Diploma or GED, Texas Private Security License, CPR/First Aid certification, and a valid Texas Driver's License, with strong communication skills and the ability to work independently overnight.

Qualifications

• High School Diploma or GED required.
• Texas Private Security License required.
• CPR and First Aid certifications required.
• Valid Texas Driver's License with acceptable driving record.
• Strong verbal and written communication skills.
• Ability to work independently and make sound decisions during overnight hours.

Responsibilities

• Conduct routine patrols around the resort to identify and address security or safety concerns.
• Monitor surveillance systems and coordinate overnight operations.
• Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.
• Provide first aid and CPR and coordinate with EMS, fire, or law enforcement personnel as needed.
• Investigate incidents and complete accurate, detailed reports.
• Perform safety inspections of exits, lighting, alarms, and security equipment.
• Respond to incidents across lodging, recreation, marina, event spaces, parking, and common areas.
• Maintain key control procedures and process lost-and-found items.
• Complete required administrative duties including report filing and data entry.
• Enforce resort policies and maintain a professional presence.

Skills

Verbal & written communication

Education

High School Diploma or GED

Texas Private Security License

CPR Certification

First Aid Certification

Texas Driver's License

Job description

Description

Location: Horseshoe Bay, TX (Lake LBJ)
Shift: Overnight

About Horseshoe Bay Resort

Horseshoe Bay Resort is a premier luxury destination located on the shores of Lake LBJ in the Texas Hill Country. The resort features a full-service marina, waterfront amenities, multiple lodging options, championship golf courses, tennis and pickleball facilities, restaurants, spa services, event venues, and year-round recreational activities. Serving resort guests, club members, residents, and visitors, Horseshoe Bay Resort offers a dynamic environment dedicated to exceptional hospitality and guest experiences.

We offer competitive compensation, career development opportunities, and a professional team environment focused on delivering outstanding service and maintaining a safe, secure resort experience.

Position Summary

The Overnight Loss Prevention Officer plays a critical role in protecting guests, associates, members, and resort property during overnight hours. This position is responsible for conducting patrols, monitoring security systems, responding to incidents and emergencies, and maintaining a safe and secure environment throughout the resort.

The Overnight Loss Prevention Officer helps protect a diverse resort environment, including guest accommodations, recreational facilities, restaurants, marina operations, event spaces, parking areas, and common areas.

• Conduct routine patrols throughout the resort property to identify and address security or safety concerns.
• Monitor surveillance systems and serve as the central communication point for overnight operations.
• Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.
• Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel.
• Investigate incidents and complete accurate, detailed reports.
• Perform safety inspections of fire exits, lighting, alarms, and security equipment.
• Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces.
• Maintain key control procedures and process lost-and-found items.
• Complete required administrative duties, including report filing and data entry.
• Enforce resort policies and procedures while maintaining a professional presence.

Qualifications

Required

• High School Diploma or GED.
• Ability to obtain and maintain a Texas Private Security License.
• Current CPR and First Aid certifications.
• Valid Texas Driver's License with an acceptable driving record.
• Strong verbal and written communication skills.
• Ability to work independently and make sound decisions during overnight hours.

Preferred

• Previous experience in security, law enforcement, military service, emergency response, or a related field.
• Experience working in hospitality, resort, residential, or large-property environments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions and temperatures.
• Ability to patrol large areas of the resort property and respond quickly to emergencies.
• Ability to lift to 25 pounds occasionally.
• Must wear slip-resistant, closed-toe footwear.
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Short-Term and Long-Term Disability Coverage
• Critical Illness and Accident Insurance
• Paid Vacation and Holidays
• Employee Shuttle Service
• Discounts at Resort Dining and Retail Outlets
• Discounted Stays at Crescent Hotels & Resorts Properties
• Access to Select Resort Amenities based on availability
• Manager in Training (MIT) Program
• Performance Reviews and Merit-Based Advancement Opportunities

Why Join Us?

Join a team that helps protect one of Texas' premier resort destinations. As an Overnight Loss Prevention Officer, you’ll play a key role in ensuring the safety and security of guests, associates, members, and resort assets while working in a unique lakeside setting in the Texas Hill Country.

Qualifications

Behaviors

Preferred

Functional Expert

Functional Expert

Considered a thought leader on a subject

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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