Loss Prevention Officer

The Las Olas Company / Riverside Hotel; Fort Lauderdale (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability Insurance

Paid Holidays & PTO

Birthday Pay

401(k) Matching 6%

Tuition Reimbursement

Employee Assistance Program

Medical Discounts

Free Parking

Restaurant/Hotel Discounts

Job summary

Riverside Hotel in Fort Lauderdale is seeking a dedicated Loss Prevention Officer to protect property, guests, and associates while maintaining a welcoming, safe environment. You will patrol the property, investigate incidents, respond to emergencies, and assist with crowd control and access procedures.

Flexible shifts include 7:00am–3:00pm and 3:00pm–11:00pm. Requirements: high school diploma or GED, CPR, Florida driver’s license, and Class D security license.

Qualifications

• High school diploma or GED required.
• Current CPR certification required.
• Valid Florida driver’s license required.
• Valid Florida Class D Security Officer license required.
• Experience in loss prevention, security, hospitality, or customer service preferred.
• Proficiency with CCTV monitoring and video retrieval.
• Flexible availability for emergencies and investigations.
• Sound judgment and ability to manage priorities.
• Ability to work indoors/outdoors in varying conditions.

Responsibilities

• Protect hotel property and support guest, associate safety.
• Patrol property, identify hazards, document incidents.
• Respond to emergencies including fire, illness, injuries, disturbances.
• Conduct preliminary investigations and support surveillance.
• Assist guests with information and directions.
• Coordinate with team on crowd control, access, and escorts.
• Conduct surveillance for guest and staff safety.
• Review daily communications to stay informed.
• Assist with training new Loss Prevention Officers.
• Ensure safety by monitoring first-aid supplies and key cards.
• Perform other duties as assigned.

Skills

CPR Certification

Florida Driver's License

Security Officer License

Loss Prevention Experience

CCTV & Video Retrieval

Flexible Availability

Good Judgement

Multitasking

Education

High School Diploma

Tools

CCTV Systems

Mobile Devices

Job description

Job Title: Loss Prevention Officer

Department: Operations

Reports To: Loss Prevention Manager

Schedule: Flexible; shifts may include 7:00am - 3:00pm and 3:00pm -11:00pm

Pay: $18.00 - $20.00 per hour

Job Type: Full-Time

Classification: Non-Exempt

Location: 620 East Las Olas Boulevard, Fort Lauderdale, FL 33301

Join the Riverside Hotel Team

Family-owned and operated since 1936, Riverside Hotel is more than a Fort Lauderdale landmark it is a place to build a rewarding hospitality career. Join an organization that has a reputation for outstanding leadership, innovation, and expertise. Our employees use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services products in the industry. The Riverside Hotel has a sincere vision and approach to hospitality that extends from the workplace far into the community.

Riverside Hotel is seeking a Loss Prevention Officer. You are the trusted presence that keeps Riverside Hotel safe, welcoming, and memorable.

What You'll Do

• Protect hotel property and support the safety of guests, associates, and their belongings.
• Patrol the property, identify hazards or suspicious activity, and document security incidents.
• Respond promptly to emergencies, including fire, smoke, illness, injury, disturbances, and unusual incidents.
• Conduct preliminary investigations of criminal and non-criminal incidents and support surveillance activities when needed.
• Assist guests with information, directions, and other service needs while maintaining a welcoming presence.
• Support hotel operations by coordinating with Loss Prevention Officers and assisting with crowd control, secure, secure area access, and personnel and cash escorts.
• Conducts surveillance for the safety of all guests and associates when necessary.
• Review daily communication tools, including required reading boards, function sheets, and pass down logs, to remain informed of operational priorities, guest activity, and security related matters.
• Assist with training newly assigned Loss Prevention Officers.
• Ensure a safe and secure environment by monitoring first-aid supply inventories and collecting used Ving key cards from room attendant carts on a scheduled basis.
• Perform other duties assigned by the supervisor to support the department and hotel.

What You'll Bring

• High school diploma or GED equivalent
• Current CPR certification required.
• Valid Florida driver's license required
• Valid Florida Class D Security Officer license required.
• Experience in loss prevention, security, hospitality, or customer service preferred.
• Proficiency in CCTV monitoring, video retrieval, smartphones, and mobile technology.
• Flexible availability for emergencies and ongoing investigations.
• Sound judgement and decision making skills.
• Ability to manage multiple priorities effectively.

Physical Requirement

• Ability to lift and carry at least 30Ilbs.
• Ability to stand, walk, sit, climb stairs, bend, twist, and stoop forextended or intermittent periods while patrolling the property.
• Ability to work indoors and outdoors in a varying weather conditions, noise levels, crowds, and high traffic areas; remain alert during assigned shifts; and respond calmly and promptly to emergencies or potentially stressful situations.

Benefits & Perks

• Medical,dental, and vision insurance
• Fee basic life and long term disability insurance; short-term disability coverage available.
• Paid holidays and Paid Time Off
• Birthday Pay
• 401(k) match up to 6% after six months
• Tuition reimbursement and career advancement opportunities
• Free Employee Assistance Program
• Tenure based medical discounts
• Free covered parking and a complimentary meal
• Restaurant and hotel discounts.

*We are a drug-free workplace*

LasOlas Company, Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

EEO/M/F/V/D