Loss Prevention Lead

Dick’s Sporting Goods; Seattle (WA); On-site; USD 26,174 - 38,572; Full time

Job summary

Dick’s Sporting Goods is seeking a Loss Prevention Lead to deter theft and support loss prevention programs in our Seattle-area stores. You will conduct deterrence activities, complete precise incident reports, and coordinate with local authorities as needed.

The role requires the ability to walk the floor and work with store teammates to promote a safe, welcoming environment while upholding company standards and training initiatives.

Qualifications

• 1-3 years of prior LP or educational experience in Loss Prevention preferred.
• Targeted Pay Range: $19 - $28 per hour; starting rate may vary by location and experience.

Responsibilities

• Monitors store traffic for theft activity per company standards.
• Completes incident reports in LPMS for recoveries, shoplifting, and grab & go.
• Follows up with local authorities for after-the-fact case resolution and prosecution.
• Creates an inclusive store environment where teammates and customers feel safe and respected.
• Must be able to walk the sales floor, stockrooms and office areas during shift.
• Deescalates incidents involving athletes exhibiting concerning behavior.

Skills

Customer Focus

Accountability

Collaborative

Trust

Decision-Making

Action-Oriented

Engagement Driver

Talent Developer

Team Building

Plans & Aligns

Job description

Overview

The Loss Prevention Lead serves primarily to mitigate and reduce losses through deterrence of external theft and execution of key operational programs.

Role Responsibilities

Internal and External Theft Deterrence and Awareness

• Monitors customer and teammate traffic for potential theft activity while following company standards of dress code and addressing concerning behaviors typically attributed to shoplifting or internal theft.
• Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events and grab & go activity.
• Follows up with local authorities for after-the-fact external case resolution and prosecution.
• Creates an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Requires 100% ability to walk sales floor, stockrooms and office areas during shift duration.
• Has ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

• Supports, promotes and actively demonstrates company values related to customer engagement.
• Provides ad hoc support for the general needs of the business as necessary.
• Participates in Shrink Coach meetings, new hire orientation and conducts frequent training sessions with store teammates.
• May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
• Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all company information.

Teammate Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

Qualifications

• 1-3 years of prior LP or educational experience in Loss Prevention preferred.
• Targeted Pay Range: $19 - $28. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.