Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; McAllen (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is hiring a Retail Security Specialist in McAllen, Texas. This position focuses on maintaining a safe environment while providing exceptional customer service. Responsibilities include monitoring entrances/exits, assisting Store Leadership with Loss Prevention, and fostering a positive atmosphere for customers and associates. Ideal candidates should possess strong communication skills and prior retail security experience is preferred. A commitment to company values and an active Security Guard License are also desired.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Mitigate theft and fraud at the Store entrances/exits.
• Provide visible presence and customer service throughout the store.
• Support Loss Prevention initiatives and minimize operational shortage.

Skills

Strong communication skills

Excellent customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build relationships

Proven ability to resolve conflicts

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is hiring a Retail Security Specialist in McAllen, Texas. This position focuses on maintaining a safe environment while providing exceptional customer service. Responsibilities include monitoring entrances/exits, assisting Store Leadership with Loss Prevention, and fostering a positive atmosphere for customers and associates. Ideal candidates should possess strong communication skills and prior retail security experience is preferred. A commitment to company values and an active Security Guard License are also desired.