Loss Prevention Coordinator II

Cypress HCM; Coraopolis (Allegheny County); On-site; USD 24,424 - 32,580; Part time

Job summary

A leading staffing firm is seeking a detail-oriented professional to support store installations and manage Loss Prevention processes. You will track project timelines, handle service follow-ups, and ensure key tasks are completed efficiently. Ideal candidates will have strong communication skills, organization, and proficiency in Microsoft Office, especially in Excel for reporting. This role offers a wage of $17.73 - $23.65 per hour, with opportunities to develop in Loss Prevention and project management.

Qualifications

• Strong communication skills and analytical thinking.
• Proficient in Microsoft Office, especially Excel.
• Background in ticket resolution or IT preferred.

Responsibilities

• Track progress for store installations and service follow up.
• Review and approve store project plans.
• Support maintenance and administration of Loss Prevention software.

Skills

Strong communication skills

Analytical thinking

Organizational skills

Proficiency in Microsoft Office

Ticket resolution

Familiarity with Salesforce

Experience with JIRA

Experience with Service Channel

Job description

Duties

• Track progress for store installations & service follow up
• Place work orders as required for store issues support
• Review work order numbers and research aging items as needed
• Utilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systems
• Regularly update and maintain systems and files to reflect current physical security and alignment attributes
• Prepare, maintain, and distribute reporting related to service status, usage, and productivity

Loss Prevention Service, Systems, and Equipment

• Track progress for store installations & service follow up
• Place work orders as required for store issues support
• Review work order numbers and research aging items as needed
• Utilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systems
• Regularly update and maintain systems and files to reflect current physical security and alignment attributes
• Prepare, maintain, and distribute reporting related to service status, usage, and productivity

Store Openings, Closings & Remodels

• Update and support new store project tracker(s) and SharePoint content
• Assist with distribution of planning docs to field support teammates to align with project timelines
• Assist with new store system validation
• Review and approve LPTV, alarm and key/core plans for any new and/or remodel store projects, as assigned
• Track LP assets subject to removal and recovery and manage system shut down and maintenance agreement terminations for closing/relocating locations

General

• Assist in the collecting and reporting of LP data & statistics on standard intervals and as needed
• Support maintenance and administration of Loss Prevention software as needed
• Maintain productive relationships with internal and external business partners
• Participate in training new Safety and Operations Teammates on LP Operations processes
• Provide feedback supporting increased efficiency and productivity related to Loss Prevention Processes
• Support event related guard service scheduling and follow up, as needed
• Any other duties as assigned by your supervisor

Requirements

• Candidate will need to demonstrate strong communication skills, the ability to think analytically and be able to apply a high level of organization in a task driven environment.
• Candidate must be proficient in Microsoft Office products, to include formula driven reporting in Microsoft Excel. The ideal candidate would have a background in ticket resolution, IT, software/system administration, and/or familiarity with applications to include Salesforce, JIRA or Service Channel.

Compensation

• $17.73 - 23.65/hr W-2

Req ID

• 3348-1