Loss Prevention Agent

AX9 Security, Inc.; Ontario (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

AX9 Security, Inc. is seeking a Loss Prevention Specialist to prevent theft and fraud and to support safety and environmental program compliance in the assigned territory.

You will use CCTV, identify theft incidents, and document them while coordinating with local law enforcement. A valid Guard Card and reliable transportation are required, along with strong customer service and reporting skills.

Qualifications

• Experience in security or loss prevention preferred.
• Knowledge of CCTV and loss prevention processes.
• Ability to document incidents clearly and accurately.

Responsibilities

• Work as an undercover agent to prevent theft.
• Detect and observe potential shoplifters.
• Conduct apprehensions and recoveries as described in post orders.
• Document incidents, report emergencies and contact authorities.
• Utilize smartphone/tablet for daily electronic reports.
• Collaborate with local law enforcement and provide statements.

Skills

Surveillance

CCTV

Report writing

De-escalation

Undercover operations

Customer service

Apprehensions

Education

CA PPO 15200

AZ DPS 1609999

TX DPS B18160

MD MSPD 106-5206

WASH MPD SAB2002271

HI 1111

NJ SORA 1793

NY 11000213558

Job description

Join AX9 Security Inc. – A Top-Rated Security Company with Proven Growth!Job Title: Loss Prevention Specialist– AX9 Security Inc.Overview:Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve.Job Summary:The Loss Prevention Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned territory. They utilize tools to minimize loss to the company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV, monitoring the store's physical security, auditing safety processes and driving a shrink elimination culture in the store.Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned:Work as an undercover agent to prevent theftDetect and observe potential shopliftersConduct apprehensions and recoveries as described in post ordersDocument incidents, report emergencies and contact appropriate authoritiesUtilize smartphone or tablet to maintain daily electronic reportsWork closely with local law enforcement and provide detailed statements on theft casesMust possess a valid Guard CardMust have reliable method for transportationMust possess exceptional customer service skillsCCTV and knowledge of 6-step process of loss preventionMust have knowledge of theft prevention, conflict resolution, and de-escalation methodsExcellent report writing skillsMust be able to operate and maintain site specific security programsMust be punctualPrevious loss prevention experience is preferredThis position requires standing for prolonged periods of time, walking, bending, and lifting. A portion of some positions may require sitting in front of a computer or monitor for periods of time.Licensing:CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.#Adm5