Loss Mitigation Specialist

CIS Financial Services; Hamilton (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

CIS Financial Services in Hamilton, AL is seeking a Loss Mitigation Specialist to establish contact and communicate with borrowers, investors and attorneys in an attempt to resolve at-risk mortgages.

The role involves processing loss mitigation packages, creating and updating required reports, tracking payments, and ensuring guidelines are followed to minimize foreclosures. Strong customer service and MS Office proficiency are required.

Qualifications

• Ability to prioritize and multi-task in a fast-paced environment.
• Ability to sit for long periods of time.
• Exceptionally detailed, focused and motivated professional.
• Excellent customer service and communication skills.
• Computer proficiency in MS Office.

Responsibilities

• Establish contact and communicate with borrowers, investors and attorneys.
• Process loss mitigation packages to minimize foreclosure loss.
• Create and update loss mitigation reports for timely case handling.
• Track payments and progress of loss mitigation participants.
• Communicate professionally (verbal and written) with borrowers, attorneys, and CIS employees.
• Stay up to date on guidelines to ensure proper loss mitigation steps.
• Maintain an efficient, productive department environment with effective staff communication.
• Work with accounting to review and approve payments during loss mitigation.
• Assist loan counselors with questions as they work with borrowers.
• Interact with management and CIS personnel to improve procedures and efficiencies.
• Perform other job related duties as assigned.

Skills

Ability to prioritize and multi-task

Ability to sit for long periods

Exceptionally detailed, focused andMot

Excellent customer service and沟通技能

Tools

MS Office

Job description

Description

Summary

Responsible for establishing contact and communicating with borrowers, investors and attorneys in an attempt to resolve at-risk mortgages.

Essential Duties and Responsibilities

• Process loss mitigation packages, with an end goal of minimizing loss due to foreclosure.
• Create and update any needed loss mitigation reports to ensure all cases are worked in a timely fashion.
• Track payments and progress of loss mitigation assistance participants.
• Communicate professionally (verbal and written) with borrowers, attorneys, and CIS employees.
• Stay up to date on applicable guidelines to ensure proper loss mitigation steps are followed.
• Establish and maintain an efficient and productive working environment within the department based on continuous and effective staff communication.
• Work with accounting to review and approve payments during loss mitigation process.
• Assist loan counselors with questions as they work with borrower before, during, and after loss mitigation review.
• Successfully interact with management and other CIS personnel to improve procedures and efficiencies.
• Perform other job related duties as assigned.

Requirements

Required Skills and Qualifications

• Ability to prioritize and multi-task, while working in a fast paced environment.
• Ability to sit for long periods of time.
• Exceptionally detailed, focused and motivated professional.
• Excellent customer service and communication skills.
• Computer Proficient in MS Office.