Loss Mitigation Documentation & Compliance Specialist

M&T Bank; Getzville (NY); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank in Getzville, New York, United States of America is seeking a loss mitigation documentation professional to receive and compile documents and evaluate files for completion.

The role emphasizes adherence to investor requirements, internal controls, and collaboration with the Single Point of Contact to resolve missing documents while supporting regulatory standards and the bank's processes.

Qualifications

• A combined 2 years’ higher education and/or work experience.
• General personal computing skills including proficiency with word processing and spreadsheet software.
• Associate’s degree preferred.
• Collections experience and knowledge of M&T systems.

Responsibilities

• Understand investor’s waterfall and required documents for loss mitigation. Ensure receipt of all required documentation, including, but not limited to, a hardship letter, bank statements, pay stubs, alimony agreements and evidence of social security or pension payments.
• Identify proof of income listed on financial documents.
• Request missing or additional documentation needed to move forward with the borrower’s request for loss mitigation.
• Communicate with the Single Point of Contact regarding follow up document requests.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Complete other related duties as assigned.

Skills

Word processing

Spreadsheets

Education

Associate’s degree

2 years of higher education or work experience

Tools

M&T systems

Job description

M&T Bank in Getzville, New York, United States of America is seeking a loss mitigation documentation professional to receive and compile documents and evaluate files for completion.

The role emphasizes adherence to investor requirements, internal controls, and collaboration with the Single Point of Contact to resolve missing documents while supporting regulatory standards and the bank's processes.