Loss Mitigation Administrator

Hancock Whitney; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hancock Whitney in New Orleans, LA seeks a Loss Mitigation Administrator to provide complex administrative and analytical support across performing and non-performing loan portfolios. You will analyze financial data, prepare reports, gather documents, and ensure compliant, timely maintenance of accounts.

Minimum 5+ years in a financial institution preferred; strong PC, communication, and research skills are required to deliver high-quality service to customers and management.

Qualifications

• High School Diploma or GED; Bachelor's degree preferred.
• 5+ years’ related experience preferably in a financial institution.
• Knowledge of loan documentation requirements and regulations.
• Thorough knowledge of deposit and loan systems and report generation.
• Excellent oral and written communication with delivery of superior service.

Responsibilities

• Analyzes financial information, credit reports, collateral and loan data for consultation and reporting.
• Compiles and analyzes account data for tracking and trend reports for management.
• Responds to requests for documents, ensuring file acquisition, transfer and storage.
• Maintains account portfolio with timely updates and maintenance.
• Gathers loan information and prepares various forms and submissions.
• Reviews and audits loan documentation.
• Collaborates with internal/external counsel and auditors providing information and research.
• Performs other duties and special projects as assigned.
• Complies with applicable banking laws including Bank Secrecy Act.

Skills

Customer relations

Communication skills

Analytical ability

Education

High School Diploma or GED

Bachelor’s degree in related field preferred

Tools

Deposit systems

Loan systems

Spreadsheet applications

Word processing

Proprietary applications

Job description

JOB FUNCTION / SUMMARY

Loss Mitigation Administrator is primarily responsible for providing complex administrative and analytical support with analyzing and servicing, performing and non-performing loan portfolios while ensuring quality and service to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyzes financial information, credit reports, collateral and loan information for consultation, reporting, and system maintenance.
• Compiles and analyzes account data in preparation of tracking and trend reports for management.
• Responds to the officer’s requests for various documents, ensuring the acquisition, transfer, and storage of applicable files.
• Maintains account portfolio ensuring timely and necessary account maintenance and updates.
• Assists with gathering related loan information and preparing various forms and submissions.
• Reviews and audits loan documentation.
• Works closely with internal/external legal counsel and auditors, providing needed information and research.
• Performs other duties and special projects as assigned.
• Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

• High School Diploma or GED; Bachelor’s degree in a related field preferred
• 5+ years’ related experience preferably in a financial institution required.
• Knowledge and understanding administrative practices and policies, loan documentation requirements, and regulations
• Thorough knowledge of deposit and loan systems, report generation, and information gathering
• Excellent customer relation skills focused on delivery superior service quality
• Excellent PC skills including spreadsheet and word processing application and proprietary applications
• Excellent oral and written communication skills

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to work under stress and meet deadlines
• Ability to travel if required to perform the essential job functions
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.